El Capitan Issues

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El Capitan Issues

Postby rhopkins on 06 Oct 2015, 10:43

Cross is hanging with a black screen since updating to El Capitan. Anyone else having this issue?
MacBook Pro - 15" (Mid 2014)
2.2Ghz Processor
16GB RAM

U-Mix Control Pro 2
Cross 3.3.10
rhopkins
 
Posts: 532
Joined: 28 Jan 2011, 14:10
Location: Brisbane


Re: El Capitan Issues

Postby rhopkins on 06 Oct 2015, 10:52

Uh-oh.

I uninstalled 3.10 and downloaded 3.11.

When I try to run Cross after installing I get an error saying that Cross is damaged and should be moved to trash.

Help!? :(
MacBook Pro - 15" (Mid 2014)
2.2Ghz Processor
16GB RAM

U-Mix Control Pro 2
Cross 3.3.10
rhopkins
 
Posts: 532
Joined: 28 Jan 2011, 14:10
Location: Brisbane


Re: El Capitan Issues

Postby rhopkins on 06 Oct 2015, 10:57

Troubleshooting and talking to myself as usual...!

Ok, the install of El Capitan appears to have reset the software install/run security to only allow Apple approved developers. I've reset that and I'm back at the black screen.
MacBook Pro - 15" (Mid 2014)
2.2Ghz Processor
16GB RAM

U-Mix Control Pro 2
Cross 3.3.10
rhopkins
 
Posts: 532
Joined: 28 Jan 2011, 14:10
Location: Brisbane


Re: El Capitan Issues

Postby rhopkins on 06 Oct 2015, 11:01

Some lines from system.log when I try to start Cross:

Oct 6 19:01:15 MacBook-Pro Cross[581]: objc[581]: Class HeavyWeightWindowNSView_1_53_107_3 is implemented in both /Applications/Cross.app/Contents/MacOS/Cross and /Applications/Cross.app/Contents/MacOS/libPluginVideoFull.dylib. One of the two will be used. Which one is undefined.
Oct 6 19:01:19 MacBook-Pro Cross[581]: dynamic_cast error 2: One or more of the following type_info's has hidden visibility. They should all have public visibility. N7control12ControllableE, N15pluginvideocore20VideoPluginInterfaceE, N7control10ControlledE.
Oct 6 19:01:21 MacBook-Pro WindowServer[169]: disable_update_timeout: UI updates were forcibly disabled by application "Cross" for over 1.00 seconds. Server has re-enabled them.
Oct 6 19:01:35 MacBook-Pro WindowServer[169]: disable_update_likely_unbalanced: UI updates still disabled by application "Cross" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
MacBook Pro - 15" (Mid 2014)
2.2Ghz Processor
16GB RAM

U-Mix Control Pro 2
Cross 3.3.10
rhopkins
 
Posts: 532
Joined: 28 Jan 2011, 14:10
Location: Brisbane


Re: El Capitan Issues

Postby RoJeC on 06 Oct 2015, 11:58

Did you try without hardware connected.
Pioneer sent a mail to all users to warn drivers arent ready for quite some devices. Might be the same for others.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: El Capitan Issues

Postby rhopkins on 06 Oct 2015, 12:05

RoJeC wrote:Did you try without hardware connected.
Pioneer sent a mail to all users to warn drivers arent ready for quite some devices. Might be the same for others.


No hardware connected. Tried with USB HDD plugged/unplugged. Same result.

Where do I find the "settings" file on a Mac? And/or how do I carry out a total uninstall of all previous config? I'll of course move my library out of the way.

UPDATE: Found a program called AppCleaner (http://www.freemacsoft.net/appcleaner/) that deleted 102 Cross files. Tried to reinstall Cross again but the same problem exists.
MacBook Pro - 15" (Mid 2014)
2.2Ghz Processor
16GB RAM

U-Mix Control Pro 2
Cross 3.3.10
rhopkins
 
Posts: 532
Joined: 28 Jan 2011, 14:10
Location: Brisbane


Re: El Capitan Issues

Postby rhopkins on 06 Oct 2015, 12:55

Aaaaand now I've fixed myself. I am going to get a reputation for these threads where it's only me posting!

Seems the El Capitan upgrade re-enabled "open in 32-bit mode". Upon unticking this under "Get Info", Cross would start again.

Odd thing is, when I drag the app to the dock, this setting is lost, causing the crash once more.

Adding the app to Finder sidebar doesn't cause the issue and neither does creating a shortcut on the desktop.

At least I have two workarounds for the moment.

Just to note that I've also tried with my UMCP2 plugged in and Cross started fine in 64-bit mode too.
MacBook Pro - 15" (Mid 2014)
2.2Ghz Processor
16GB RAM

U-Mix Control Pro 2
Cross 3.3.10
rhopkins
 
Posts: 532
Joined: 28 Jan 2011, 14:10
Location: Brisbane


Re: El Capitan Issues

Postby RoJeC on 06 Oct 2015, 15:22

Who is el Capitan of El Capitan now....
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: El Capitan Issues

Postby daniel clark on 06 Oct 2015, 23:35

rhopkins wrote:Aaaaand now I've fixed myself.

Just to note that I've also tried with my UMCP2 plugged in and Cross started fine in 64-bit mode too.


:eek: that still doesnt want me to go to a mac ,, :mrgreen:
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