Some progress in info, but still details are missing...
Screenshot of the dicer mapping (Preferences > MIDI)
novdic.png
Are you using Cross 3.3.11 (not demo or free version)
Please use the 32bit version (if you have 64bit you also have the 32bit version installed). The 64bit version only works when the drivers of your controller are 64bit.
Does the MIDI tab light up green when you
(in my capture the 'nanoPAD 1 PAD' tab)
Also try switching USB port (and restart Cross) if it doesn't work.
Not having audio likely also has to do with lack of 64bit drivers..
And .. what's your OS
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