Pioneer CDJ Connecting Error to Cross 3.2.0

[chriskazzi]

Hello Guys,

During the weekend I had a gig and I have installed Cross 3.2.0 version, so during sound check I plugged 2 Pioneer CDJs to my PC and I opened the software, I pressed link on the CDJ in order to set Cross settings, both screens on CDJs displayed connecting, and they never connected, I restarted my PC several times and I checked the Software version of both CDJs and it was up to date!!

Any idea how can I solve this issue ?

Thanks a lot..
Chris

[daniel clark]

welcome ,, info needed ,,what cdj and what os are you using ,,also any other info to set up and things tried to get this too work ,, also do you still have access to the cdj for testing to see if a solution works

[daniel clark]

viewtopic.php?f=358&t=32581

Offtopic.HorsSujet!

might want to peek this out

[chriskazzi]

Hey

Thank you for the prompt reply, its Pioneer CDJ 2000, and OS is Win 8.1 Enterprise edition.
As for other info i couldn't work on Cross as it didn't see both CDJs, both screens kept displaying connecting as if there is something blocking their way to reach the software.
Also unfortunately i don't have pair of CDJs to try them

Thanks alot

[daniel clark]

details about the set up you where trying to use ,,see you have Vfx controller ,, also what info can you tell us about how you where trying to connect them ,, hid ,MIDI , etc ,, as much info so to give info to help you get them connected when you get the chance ,

[gullum]

Had a similar problem on friday using 2 CDJ 2000 in HID mode. the CDJ's connected fine and could control Cross just fine. But when I tried to use them as sound card, Aggregated or one at a time I got an error saying they were used by some other program and I needed to stop that program for them to work. I tried several times rebooting, deleting the aggregated device making a new one. I could not get it to work so I ended up driving home to get my DDJ SX. At first I thought I could have been that I swooped my main hard drive with a new bigger one. I used SuperDuper to move all files from old to new so I should be 100% copy.

I'm using a Macbook with OS x 10.9.3 Cross 3.2
2 weeks ago I used the exact same setup only smaller HD and 3.1 and everything worked perfect. I don't know when I can test a setup like this again as the club closed after the weekend. It was the only club that had CDJ installed in my country.

[chriskazzi]

Hi Daniel,

Yes I do have Vfx controller but im not using it anymore, i'm using Cross and as for the setup both players were connected through USB cables HID mode, please note that this error happened 2 times during my gigs, appreciate if you can support in order to keep using the software

Thanks a million

Regards
Chris

[UncleVibes]

a new version with bugs found is on the way... Bug found.

[daniel clark]

Offtopic.HorsSujet!

might want to dust off that controller and check out the mapping ,,new and inproved