Where is Crash report located for Cross?

[discopex]

Had a crash on 3.0 yesterday too, when drag & drop loading a track. There must be a pattern but I don't know how to reproduce. It's not the track, the same track loaded ok afterwards. I was thinking was something to do with 'info' panel showing and starting with 4 decks and then changing it to 2 decks. But couldn't reproduce. Sometimes CrossDJ spends a while thinking before showing the waveform upon loading (which may be a little scary now since a few crashes heheh). But last Saturday gig was crash free, though I didn't use drag & drop loading...

[ddjj]

ill try both drag n drop and quneo load and see what happens.it doesnt appear to be a certain track and only crashes in 3.0..2.6 has been fine...i wont use 3.0 in public til i get it figured out!
ddjj

[ddjj]

FYI, another crash today while loading song with mouse...restarted, and loaded same song with no crash....the hunt goes on!

DDJJ

I had the DPC checker on for observation...no spikes observed!

[discopex]

Had one today as well, drag & drop again! Btw Quneo is absolutely not related since I've had crashes without any USB devices plugged in.

[sylMV]

Hi guys,

Really a pity it keeps on crashing like this on your machines...
Right now, we ain't got no idea of what's happening

Could you please try with a fresh new collection?
No need to add all your tracks, just a small set that allows you to test in normal conditions.

Let me know how it runs if you got the time to do this test.

Cheers,

[ddjj]

Ill give it a try...btw...i used 2.6 in a four hour gig tonight with no crash.
DDJJ

[discopex]

Yesterday, a problem free 4.5hr gig with 3.0.0. No drag & dropping though.

[ddjj]

Good afternoon:

3.0 crashed on me Saturday while loading a song in Player B:
I used 2.6 to get me thru the night without incident!

I installed McAfee security on Monday cause my Kapersky licence expired.

I installed 8.1 on Wednesday as suggested!

I was messing around with autoplay today and was fine for about 20 videos...then while loading, it crashed and gave me the Microsoft runtime library error! I have not created a new collection as suggested, still using my old one that I renamed when I installed 3.0....
BTW the way, my controller was not plugged in, Ive been using the mouse and keyboard to eliminate the controller as the fault!

I will keep on keeping on for a solution...
Thx

DDJJ



download/file.php?id=5429&t=1

[ddjj]

Hello

Just wondering if file size has anything to do with crashing? I have AVI and MPEG files that I use, as well as smaller MP4?

Also I have two video cards on board, should I disable the laptop card and keep the NVidia card active only?

I also use an external mouse and keyboard, does this conflict with the laptop ones?

Please let me know, it crashed at home on Tuesday, and Ive been to several Windows sites to help with optimization.

Thx
DDJJ

[RoJeC]

mouse and keyboard are low level hardware. fully handled by hardware usually.
file sized shouldn't be an issue. if larger than memory it is handled as stream with major part in mem. Cross easily handles files o more than hour.
only disable video card if it takes resources. could be that the videocard adds resources.
it is known there are occasionally crashes. the team is looking for traces of these rare events. likely next release will be better than ever. so if you find a trigger do report so.