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Forum closed (read only)
 by Dens on 25 Feb 2010, 23:13
Hi everyone,
I bought an ION Discovery DJ set and first the controller did not work on my computer, while it worked perfect on other computers. After contacting the ION helpdesk they helped me by sending a file that made the controller work.
Unfortunately, now the software makes my computer crash, so I can still not use the set.
Can someone help me fix this, if I need to send some additional information, just ask!
Processor: CPU Type Intel Celeron D 345, 3081 MHz (23 x 134)
RAM: 1250 MB
Operating System: Windows XP Service Pack 2
Sound Card: Sound Blaster Audigy
Video Card: RADEON 9250 (128 MB)
CD version 1.0
Thank you in advance!
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Dens
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- Posts: 13
- Joined: 25 Feb 2010, 22:55
- Location: Schiedam Holland
by Support@MixVibes on 26 Feb 2010, 13:17
Dens wrote:Hi everyone,
I bought an ION Discovery DJ set and first the controller did not work on my computer, while it worked perfect on other computers. After contacting the ION helpdesk they helped me by sending a file that made the controller work.
Unfortunately, now the software makes my computer crash, so I can still not use the set.
What file was this ? Could you send it to me please ? ( support@mixvibes.com) And update your Cross version...
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Support@MixVibes
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by Dens on 26 Feb 2010, 15:38
Hi, thanks,
Sorry, but I don't understand which file I should get from the download centre to update. Is it in the folder "Cross DISCOVER DJ"?
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Dens
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- Posts: 13
- Joined: 25 Feb 2010, 22:55
- Location: Schiedam Holland
by Support@MixVibes on 26 Feb 2010, 15:49
Yes, it is the only one you could take.
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Support@MixVibes
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by Dens on 26 Feb 2010, 16:21
I got it, tnx, I forgot to put in the serial nr. I bought the set as a present for someone, so I'll send him the update and wait till he installed it.
Ciao
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Dens
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- Posts: 13
- Joined: 25 Feb 2010, 22:55
- Location: Schiedam Holland
by Support@MixVibes on 01 Mar 2010, 15:38
I tried the "fix" by Ion and here is what I ended with... logitech_numark.jpg Everything that relate to audio is just broken !!! You do not have the required permissions to view the files attached to this post.
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Support@MixVibes
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by Dens on 01 Mar 2010, 22:25
After the software update, the status of the problem was back at its origin. The set did not respond anymore. After repeating the fix of ion after this new update, the machine responds as it should, but again the software crashes. I got a jpg of the printscreen but do not know how to add this picture here. But this gives no errors at all and all systems work good.
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Dens
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- Posts: 13
- Joined: 25 Feb 2010, 22:55
- Location: Schiedam Holland
by hemskoc on 02 Mar 2010, 01:12
Dens wrote: I got a jpg of the printscreen but do not know how to add this picture here.
At the bottom of 'post a reply' screen, there are 2 tabs. One is 'Options', and next to that, 'Upload attachment' tab. Select 'Upload attachment', 'choose file', then that will upload your .jpg file. Cheers Please Register software serial# before asking for help on the forum
(User Control Panel>Profile>Serial#)ASUS i7 ROG G51,4G ram Samsung 256gSSD +320g Dual HD's Edirol FA66 FWire @ 48.kHz + U46 MK2 U-Mix Control Pro 2 Korg PadKontrol Numark DXM06 Technics 1200 mkII X 2 Ortofon Digiscratch carts Tapco Thump Powered Monitors HD 25 cans MEMBER OF:  c00l People MV Society
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hemskoc
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by Support@MixVibes on 02 Mar 2010, 17:39
I see cd version 1.0, did you try 1.3.2 ?
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Support@MixVibes
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