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Unload hangs RemixVideo

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Unload hangs RemixVideo

Postby ianef on 18 Jun 2018, 15:22

When editing a pad, clicking unload always hangs the UI and makes in unresponsive, also I frequently get the same issue when changing the clip file of a pad using the file dialog, drag and drop seems OK.

Windows i5, 8GB RAM, Intel HD Graphics 2GB, very clean install.
ianef
 
Posts: 9
Joined: 06 Jun 2018, 15:04
Location: Wirksworth, UK


Re: Unload hangs RemixVideo

Postby Team@Mixvibes on 23 Jun 2018, 01:52

Hi again ianef,

Sorry you are experiencing these bugs with Remixvideo. I will pass this info on to the development team and run some of my own tests to see if I can figure out any quick fixes.

Also if you happen to experience any crashes with Remixvideo, please send us crash logs which can be found by opening a file explorer
then paste: %APPDATA%\Mixvibes\Remixvideo\Crashes

You can send these to support@mixvibes.com.

Regards,
Adam @Mixvibes
For support requests, you can check out the FAQ and reach our support staff at this page.
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Team@Mixvibes
 
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Re: Unload hangs RemixVideo

Postby ianef on 02 Aug 2018, 17:09

Hi Adam

I can't make it go wrong anymore, I have since upgraded my RAM and video card which may have had an effect. I'll forward a few dump files for your reference.

Regards
Ian.
ianef
 
Posts: 9
Joined: 06 Jun 2018, 15:04
Location: Wirksworth, UK



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