welcome ,,first thing fiorst
look at grey header at top of posting page,for instructions towards regerster the software licence key
doesnt sound like a MIDI problem ,, if the controls work ,ie play sync ,,up faders and Cross faders ,, then its not MIDI ,, meaning with controller connected ,,thease controls see the commands of the controller meaning they move in the gui ,, .
try running the 32 bit version as the sc in the controller is a 32 bit driver ,,
audio config set to internal mixer and the cue volume set to desired level there are two controls for that one in the gui and one on side of controller ,,
set the mix /master knob fully counter clockwise will allow pre fade listening in headphone olny ,, fully clockwise allows to monitor the master and mix at same time ,
the MIDI maps are locked ,, pick /make shure you are selecting the one you want ,, can duplicate the map and alter it ,,different topic ,, hope some of this info helps ,, looking for link for manual ,,read it to help futher ,, hope it comes together for you gig ,,
