Re-installing Cross on PC??

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Re-installing Cross on PC??

Postby Anthony James Fallows on 03 Jul 2016, 02:03

Hi, im hoping somebody might be able to help.....?
I had a few gremlins in my PC (windows 10) and decided to uninstall Cross DJ and a few other programs. When i re-installed Cross DJ... it no longer gives me the option to
Use the controller? All the controllers are locked out?

Any advise?. I have paid for my Cross and it was working great before my PC went a bit funny...
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Anthony James Fallows
 
Posts: 12
Joined: 16 Aug 2015, 23:54


Re: Re-installing Cross on PC??

Postby RoJeC on 03 Jul 2016, 23:22

Have you installed Cross DJ (and not Cross Free)?

Version 3.3.11?

Have you reinstalled your sound card drivers (a fix that some W10 users seem to require sometimes)

Have you tried running the 32bit version?
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: Re-installing Cross on PC??

Postby Anthony James Fallows on 04 Jul 2016, 22:51

hi,
i have done all the above.
i installed my purchased crossdj onto 2 of my laptops & they both worked.
i have uninstalled & the re-installed from the original zip that was purchased on 1 of my laptops.
is it possible there is a limit to how many times it can be installed with the same licence key?
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Anthony James Fallows
 
Posts: 12
Joined: 16 Aug 2015, 23:54


Re: Re-installing Cross on PC??

Postby RoJeC on 04 Jul 2016, 23:07

You best download the current version from download section. Link available at the right column.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: Re-installing Cross on PC??

Postby RoJeC on 05 Jul 2016, 06:51

You are allowed to use 2 licenses.

Reinstall at the same device is not known to create an issue with license. And many users have upgraded in the last year (the OS)
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands



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