Please Help !!

   Discuss technical issues with the community. Mixvibes staff provides no support on this board.
Forum rules
Click here to join MIxvibes on DISCORD https://discord.gg/gMdQJ2cJqa

Please Help !!

Postby Lowrider23 on 29 Apr 2016, 16:06

Hey Guys !

I change my appartment last month and clean up with my girlfriend this stuff we don´t need anymore....

now 1 month later the appartment is allready done and i want to Start Mixing again with my U-Mix Control 2 & Cross DJ LE 1.5.1.
I done a Update of Windows 10 and now the Cross DJ Software asking me about my Lizenz Key... i am searching the hole appartment about the box where i fixed the cd _rom but i can´t find it.

Is there anything i can do now? :confused:

i turned the U-Mix Controler 2 and see a model number with M101......1B and another sticker with Month and Year Dates.
Can i order a new Serial.

i am realy sad now and had no idea what can i do ??

Please Help !! :rolleyes:
Lowrider23
 
Posts: 1
Joined: 29 Apr 2016, 15:45


Re: Please Help !!

Postby RoJeC on 29 Apr 2016, 18:41

You can send an email to support@mixvibes.com.
Best would be to include purchase information as licenses and controller can be (re) sold separately.

If you're in a hurry your only option would be to purchase a Cross license. If you only need MIDI and no DVS support the Cross DJ version will do.
However please check the product comparison chart first.

There is fair chance your version of Cross doesn't work with W10 as it's pretty old.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands



Return to Community Support




Who is online

Users browsing this forum: No registered users and 17 guests

Board index

 
 
   
 
© 2014 Mixvibes