Denon MC3000 Problem

[Housefreund]

All of a sudden Cross DJ doesn't work with my controller anymore. If I try to duplicate the MC3000 mapping, Cross DJ says it will make a copy of the U-Mix Control. Most of the buttons don't work at all, the crossfader does something completely different like scratching. Deleted the software and reinstalled it again. Controller works as it should with other software. I'm using a MacBook Pro. Any ideas?

[daniel clark]

lots of info missing ,,
first regerster the software licence key in the fourm ,,,user control panel/profile/serial # ,,this will give you permission to download the latest version of software ,,
then download screen shots of the MIDI tab and what map you have selected ,,

also what has changed in your system /computer os ,, just doesnt stop working ,,,something has changed

[Housefreund]

:cool: lots of info missing ,,
first regerster the software licence key in the fourm ,,,user control panel/profile/serial # ,,this will give you permission to download the latest version of software ,,
then download screen shots of the MIDI tab and what map you have selected ,,

also what has changed in your system /computer os ,, just doesnt stop working ,,,something has changed

There's no license key to register and Cross DJ normally works with the Denon MC3000 out oft the box, no need to choose a mapping, but still I've highlighted the correct one. The only thing I tried to change was to map a certain function to a certain button, which has worked fine at first. It's not possible to change or delete the original mappings, so it should be fine. After facing the problem I deleted my copied mapping but it didn't change the misbehavior. At the moment everything works fine again, but I can't tell why and want to prevent that it might happen again, especially in a live situation.

[daniel clark]

well you have me at a loss ,,must be Cross DJ from Apple store , no licence
glad you got it working ,, cant offer any reason due to my exp with this version of software ,,

[Housefreund]

Well, I guess it makes no difference whether its from the app store or from mixvibes website, but thx for trying to help me.

[RoJeC]

In the end it's the same software. However you can get a licence key. Check out the footer of my post.
Not having to much info on version you use make it hard to suggest any cause.

My guess is that there has been a power issue with the usb port having had a minor power dip.

[Housefreund]

In the end it's the same software. However you can get a licence key. Check out the footer of my post.
Not having to much info on version you use make it hard to suggest any cause.

My guess is that there has been a power issue with the usb port having had a minor power dip.

It's the latest version, I guess (3.3.11) and I don't believe in a usb port problem, cause Djay Pro and Traktor worked fine. Plugging it of and on didn't solve the problem, reboot neither.

[daniel clark]

screen shot of the MIDI mapping page with the selected map hightlighted ,,
also in the instruction manual the procedure for duplicating a map and editing it for altering/adding controls is there and pretty informative ,
in your original posting the mention of the U-Mix map doesnt make sence
thats why asked about mapping selected ,

[RoJeC]

It will be hard to pin point the real trigger. The behavior you describe suggests a mismatch between controller and mapping. It's a rare issue, which likely occurred in some relation to your changes of the copied mapping.
If you can get hold of your mapping it would be worthwhile to check if it triggers the same behavior again.

As changing mappings isn't likely something you'll be doing live I don't see a reason why it should happen out of the blue.

If for some reason it happens again, the first thing would be to restart Cross and verify the MIDI. Only linked devices should be visible and set to the right mapping.
If this doesn't work a reboot is the next thing to do to clear all MIDI settings at the OS level. You may connect you're device anytime. Make sure the OS has recognized the device before you start Cross.

And I just read Daniel's reply which he wrote in parallel. If you have a U-Mix Control Pro it would also be a good reason to register.. In that way you can create new topics yourself...

[Housefreund]

I don't have a U-Mix Control. When you duplicate a mapping the copy of it has the same name as the original plus a 1 in brackets. You can change its name if you want. That's what I did at first place. When facing the problem I deleted the copy, restarted the software, switched the controller off and on and restarted my MacBook but still it didn't work. When I tried to make a new copy of the Denon MC3000 mapping, the software tried to duplicate the mapping of the U-Mix only and didn't let me change it, as if there were no other mappings. Hope you know what I mean, cause english is not my mother tongue and it's a little difficult to find the right explanation. Thx for your advice to register the software via the iTunes bill I'll do that as soon as I receive it.