ION Discover

   Discuss technical issues with the community. Mixvibes staff provides no support on this board.
Forum rules
Click here to join MIxvibes on DISCORD https://discord.gg/gMdQJ2cJqa

ION Discover

Postby Maksymilian on 24 Feb 2016, 22:10

Hello
I just bought set for my son birthday DJ Discover the shop Krefel. It was the last box in the store so glad I did not come empty-handed. We plugged it into the laptop and .... nothing - I can only download version "3.2.2" and as I read in the package should be a CD with software (which was not). The free version 3.2.2 should interact with the desktop Discover DJ? If I should have other software is what and where? in the shop did not exchange another box because this was the last - I do not want to take the baby gifts now and request a refund from the store - I have a bill etc
Greg N.
Maksymilian
 
Posts: 2
Joined: 24 Feb 2016, 21:17


Re: ION Discover

Postby discopex on 25 Feb 2016, 00:14

Hi, the free version does not support MIDI controllers. The retail box for your controller should've come with an installation disc or at least serial number for (probably an LE version) Cross DJ. If you have the serial you can enter it in forum user details which enables forum download section where you will find the needed installer file.
Thinkpad X240, 8 Gb / 512Gb SSD
running Cross 3.4.3 64-bit
Allen & Heath K2, Pioneer DJM-450
discopex
 
Posts: 506
Joined: 02 May 2007, 09:45


Re: ION Discover

Postby RoJeC on 25 Feb 2016, 00:15

The Cross Free version doesn't work with MIDI devices. You should have had a Cross LE version license.

Cross is bundled by the manufacturer to the controller. Mixvibes doesn't get any info on this.

You can send an email to support@mixvibes.com with the purchase information. No promises...
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands


Re: ION Discover

Postby Maksymilian on 25 Feb 2016, 21:32

Thank you for answering - much helped me in action.
Topic can be closed - service shop after my intervention find missing CD with original program. Everything is already running and my son begins his adventure with music - thank you all :biggrin:
Maksymilian
 
Posts: 2
Joined: 24 Feb 2016, 21:17


Re: ION Discover

Postby RoJeC on 25 Feb 2016, 22:35

Great. Now you registered you can download the latest LE version from the download section at the right.
Ronald

Image

Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4926
Joined: 20 May 2011, 08:55
Location: Bussum, Netherlands



Return to Community Support




Who is online

Users browsing this forum: No registered users and 14 guests

Board index

 
 
   
 
© 2014 Mixvibes
 
cron