No download link for "upgrade to Cross"

[Robin Pineau]

Hello,


I have an issue here: I bought Cross DJ and later I upgraded to the full pro software.

Since then, my hard drive crashed. I realized I had the 24 months download service for Cross DJ but NOT for the upgrade. Is there a way to access this upgrade?

To Mixvibes team: I can totally pay the 5-something euros that pays for the 24 months download service if necessary. I just forgot to do it when I was buying the upgrade...


Best,


- Robin

[daniel clark]

help Capture.PNG

:eek: not seeing any software badging ,, so if have any version of Cross that is regersterable the please do so in the fourm ,,user control panel/profile/serial # ,, this will allow you to access the download section to get the version you have paid for
if this is a Apple app store purches then i am not shure how to proceed,,but a p m to the individual that in the screen shot might get some answers ,,please dont post any serial#/licence key in the open fourm hope this helps

[Robin Pineau]

Many thanks Daniel, I'm downloading it right now.

[daniel clark]

Many thanks Daniel, I'm downloading it right now.

glad to hear enjoy

[Ryan Reysz]

I dont think it should be this difficult to transfer over Cross DJ from iOS onto a PC. its silly that this hasn't been thought out before. oh well...

[RoJeC]

Maybe you can inform the iOS developers at Apple that you think this is silly. So they can provide a way that makes it possible.

It's on the wish list for years to have more simple exchange of collection data Cross platform. However every OS has it's own filesystem, database requirements and protection mechanisms. To make it more complex these also change over time (per version).

As you likely are aware making Cross platform interfaces isn't that hard to do. However (almost) all applications use shared data from a single datasource. However for the purpose of low latency DJing local storage is needed and copied data is needed. Not even talking about synced data as for many DJ's this is impossible to do for PC/MAC collections have much more data than iOS/Android devices can store.