Cross DJ 3.3.1 OSX 64 Bit - Crash Issue

[RoJeC]

Please tell what happens in your case. When does it crash.

This topic contains more info than you should try for starters.

[Paulie C]

ok when i click on the iTunes collection in the left panel, it shows the loading bar "loading itune library" and crashes when it gets to 100%, closing Cross and bringig up the error file.....
Process: Cross-DJ [2725]
Path: /Applications/Cross DJ.app/Contents/MacOS/Cross-DJ
Identifier: com.mixvibes.cross-dj
Version: 3.3.1 (3.3.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cross-DJ [2725]
User ID: 501

Date/Time: 2014-10-27 20:41:48.439 +0000
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: A522FE12-BB69-92EB-EC33-E4AE07B76CA2


Time Awake Since Boot: 290 seconds

Crashed Thread: 0 Juce Message Thread Dispatch queue: com.Apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000028

VM Regions Near 0x28:
-->
__TEXT 0000000100000000-00000001058d1000 [ 88.8M] r-x/rwx SM=COW /Applications/Cross DJ.app/Contents/MacOS/Cross-DJ

Thread 0 Crashed:: Juce Message Thread Dispatch queue: com.Apple.main-thread
0 com.mixvibes.cross-dj 0x0000000100ddcb44 itracks::ITunesLibraryProxy::getCollectionTracks() const + 4
1 com.mixvibes.cross-dj 0x0000000100dd4adf itracks::ITunesCollectionContentNode::createNodeRows() const + 31
2 com.mixvibes.cross-dj 0x00000001024e058f stuff::Node::getRows() const + 79
3 com.mixvibes.cross-dj 0x00000001024adbdf stuff::BrowserHelpers::getNodeRowsAt(stuff::Uri const&) + 47
4 com.mixvibes.cross-dj 0x00000001024adc72 stuff::BrowserHelpers::getRowsAt(stuff::Uri const&, bool) + 34
5 com.mixvibes.cross-dj 0x0000000100c2f1c5 tracks_db::BuildTableCommand::executeCommand() + 101
6 com.mixvibes.cross-dj 0x0000000100ddce07 itracks::ITunesLibraryProxy::loadTracks(itracks::ITunesLibraryProxy::Updater*) + 279
7 com.mixvibes.cross-dj 0x0000000100dd4af4 itracks::ITunesCollectionContentNode::createNodeRows() const + 52
8 com.mixvibes.cross-dj 0x00000001024e058f stuff::Node::getRows() const + 79
9 com.mixvibes.cross-dj 0x0000000100eb2710 tracks::TracksContentEditor::startEditing(stuff::Node*) + 80
10 com.mixvibes.cross-dj 0x00000001024f6013 stuff::NodeEditorFactory::createContentEditor(stuff::Node*) + 67
11 com.mixvibes.cross-dj 0x0000000102511606 stuff::AtomicRepositoryEditor::updateEditors(core::Ref<stuff::Node>, bool) + 70
(there is a lot more to this error file)

[RoJeC]

Ok. This is a clear description of the issue. Error report usually os helpful for the devteam.

You have 2 alternatives for now. One would be to wait for the fix.
Other would be to rename the mixvibes.settings file and see if it helps.

If it doesn't help you just wait for the new version and meanwhile change back to the old file.
If it works you'll have to go through the preferences.

The file is located in the user profile area of your mac.

[Paulie C]

OK, Just done this, and iTunes is now showing up. However I have lost the whole of my Cross collection!

One car crash to another.

Any ideas on how I can recover my Cross library now? How do I point it to the Cross xml file? cant find an option to tell it where to look

[Paulie C]

Figured it out. reloaded the main db file. all good. everything seems to be working and available. Thank you for your help and advice. Much appreciated.

[B16MCC]

OK, I'm pretty sure my problem was caused by iTunes and wasn't actually a Cross DJ issue at all.

First things first, is your iTunes working properly and as expected ?

I found this useful, http://support.Apple.com/kb/ht1660

I deleted my iTunes xml file and let it create a new one. No doubt, that helped.

CrossDJ would then load my library.

[RoJeC]

iTunes keeps changing. ...
Periodic save of collection with a new name is a simple way for a backup. Takes less than a minute.

Great you figured it out.

[Gabriel Marchisio]

now is availlable the 3.3 versión, i have the same problem but now download this 3.3 i think work on yosemite, regards