crash video

[djveleno]

hi i have a problem,
I have a macbook white unibody mid 2010,
processor intel core duo 2.4 ghz,
video card nvidia geforce 320m 256mb,
dd3 ram 1033 SoDimm 4 + 4gb 8gb total,
hardisk 750gb 7200 rpm,
mixvibes Cross 3.2.1
controller Numark n4,
I bought all the video in mp4 h264 640x360 audio m4a,
I've imported all of the collection,
I have analyzed,
I also have memories clean installed to control the ram,
now my problem is when I load a video deck in the music stops for a second,
by controlling the ram as time goes on I realize that down,
down until you get to 200mb,
and the Cross crashes,
I also tried to change the latency,
I tried to turn off the wifi bluetooth,
I closed all apps,
I tried with maverick,
then even with a mountain lion,
nothing but the problem remains,
tell me how I can fix thanks.

[RoJeC]

You might to check out the latest Release Candidate. Changes have been made to memory usage.

[djveleno]

but already the 3.2.1 and the latest release!

[Tech-Support-Cross]

is the crash append always on the same video , or with your all files ?

Please, send us the repport of the crash (copy it in TXT file).

[djveleno]

All video only not mp3

[Tech-Support-Cross]

Ok ...

-1- Delete the setting file : Mixvibes.settings in Group Containers/K22R73773Q.com.mixvibes.crossdj
-2- Delete all your Cross database : Music/Mixvibes/*.crossdb
-3- Launch Cross
-4- Open preferences tag General, and change the analysis files directory --> a new directory. for exemple /Music/Crossdb
-5- Import Video files
-6- Analys only one file

And tell us what append.
If crash --> send us the repport as Text file.

[djveleno]

So I did what you told me but I could not find the folder,
I have two partitions, one with mavericks and the other with a mountain lion,
mountain lion installed after trying to solve the problem,
then I reinstalled Cross,
now the folder was on the other partition,
then the first that I had with maverick,
Cross gave the old destination even when I reinstalled the new partition,
Now I did what you told me and every video I review takes me away more or less 5 or 6 mb,
and much more stable,
now what do I do?
I can analyze all the files or do I have to analyze them one by one?

[Tech-Support-Cross]

Ok.

Group Containers/K22R73773Q.com.mixvibes.Cross DJ is in Library.

So, Step by step.
Analyze only one Video file, and Play it.

If it's ok, analyze ten or twenty files, launch them to verify.
Then, if it's ok, analyze all.

[djveleno]

Solved ,
Thank for the support !

[daniel clark]

what was the solution for others