Cross DJ, Freezing, Crashing. Need help thanks.

[tapy]

My system is as shown.

Processor : Intel(R) Core i7-4700MQ CPU@ 2.40 GHz

RAM: 16.0 GB

System type: 64-bit Operating System, 64x based processor

I own Cross DJ 3.1.0, as well as the rights to take off water mark.


My problem is simply that the video freezes in time.

I have optimized all of my power saving abilities.

I have cleaned and defraged my computer, I have a lot of space

I Turned off my anti virus completely

All my video have been analyzed

I have optimized windows 8.1 as shown here
http://forum.mixvibes.com/viewtopic.php?f=358&t=28587

I have installed 3.0 as well as 3.2 rc still same issue.

I have used the setting separate audio/video loading which defeats the purpose since I can only use one video for that mode

I have made a 3 min video showing the issue at hand. I will admit I am an idiot with computers I have a lot of respect for you helping me so thank you.

phpBB [video]

[daniel clark]

just curious as to the spec on the video card ,, didnt see them listed ,,
this might be a little harder to get,, the cpu usage and ram usage during playback and where is it at during freezing
also any issues with just audio playback ,,
just for kicks what are the file types that you are using and bit rates

what version of the video plug in are you running with Cross DJ and can you regerster the licence key on the fourm in your profile ,, so if there is a updated version of the vid plug in then you will have access to it ,

[tapy]

GPU: GeForce GTX 780m

CPU & Memory specs during usage. (only nice thing about windows 8)
http://i.imgur.com/RZWX2nz.png?1

CPU & Memory specs During crash.
http://imgur.com/4dSxlSp
(crash happens in middle shown with a lack off usage)

No issues with audio just video.

Type of file: MP4 Video (.mp4)

Size: 266 MB (279,858,728 bytes)

Bitrate: 192 kbps

I don't understand what you mean by version of video plug?
I have the Cross DJ "get in control" full video in app package.

Im pretty sure I have put all my keys on my profile, lol I could be doing it wrong....

[fabspang]

Hi all,

OK, basically I had gone the same route in optimizing my Asus N46 notebook. But still, I got the very same problem with Tapy in using my denon 6000 Windows 8.1 with Cross 3.1, sad to say with lower spec system than his : Intel i5 2.5 GHz 12 GB RAM.

Cross 3.1 crashes all the time, less than 5-minute use, every time I try FX, filter, title, looping etc with my Denon controller. I load 2 MP4 HD 720 video files (60's MB each). Every time I play the first 2 video files side by side, it freezes. Even only with the first video being played and the 2nd video was loaded only, not played yet side by side. I have to go to Task Manager to close Cross 3.1.

Any recommendation / suggestion from other users or even the Cross moderator would be highly appreciated.

Many thanks

[daniel clark]

trying to sort the issues ,, computer spec are slightly different ,, what are the vid card specs and also do you have thease issues just running the software or is it only with the controller ,, sometimes same /same is not the same ,, hate to ask to give info as to set up and what you have tried to resolve this issue ,, and any other info that might be helpful

[fabspang]

Nvidia 7.5 760 it is. I never had these issues when playing my audio files (10's MB each) in hours with Cross 3.0 or 3.1.

O yes, I still have my Cross 3.0 installed altogether with my 3.1.

Thanks

[daniel clark]

as you see from my previous replys this issue is slightly beyond my level of experience and knowledge,, reccomend to give as much info as to aid the better knowledgiable support staff/dev team to help get this resolved

[tapy]

I appreciate it, I didn't get to use the software last night at my gig which left me sad, but maybe ill be able to enter future competitions you have on the website. I have faith in this program

[daniel clark]

Dont give up on it ,, got to get figured out ,

[tapy]

Here is some food for thought. I use sony vegas to make my videos, I take songs and edit the video to go with the beat. When I am done I save the video that combines with audio.... I don't know if there is another way to use the software but that's what I do.