Cross CDJ850 DISTORTION ISSUE

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Cross CDJ850 DISTORTION ISSUE

Postby jwlanky on 25 May 2014, 12:09

Hi

Ive have an issue running 2x850s in HID through Cross which on Output 2 routing channel i get distortion. I've swapped decks through Cross, checked using different inputs on the mixer (djm700) and it definitely the software causing the issues.
I have tried changing buffer size etc but still doesnt resolve.I am using a behringer uca202 if that assists.
Any help on this matter greatly appreciated.
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Re: Cross CDJ850 DISTORTION ISSUE

Postby daniel clark on 25 May 2014, 12:16

:cool: not familiar with this set up , but can ask for any info ie os spec , audio set up screen shots and any thing you have tried to get this set up running ,, the more info the better so that someone familiar with it might assist with more info at hand :cool:
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Re: Cross CDJ850 DISTORTION ISSUE

Postby kugmo on 25 May 2014, 16:22

i've run 850s in HID without issues, though i always check both USB cables for breaks (from repeated plugging in and out of the laptop and the CDJs USB ports). by force of habit, i also check the toggle between cd and phono. other than that, i can't figure out why the distortion is happening.
i had a problem with older Pio ASIO drivers, but it was a non-audio issue, however (I use windows)
might help by sending screenies of your audio config. a quick one on how you have the setup physically wired, too.
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Re: Cross CDJ850 DISTORTION ISSUE

Postby jwlanky on 25 May 2014, 18:29

]Hi

Its definitely not cables as i can flip the decks between output channel on the software, plus i spent last night messing around with cable before concluding its the software.

So set up is Cross through i5 Lenovo running windows 7 via usb leads to cdj850s. Then cdjs out to a djm700 mixer. Then i have a behringer uca202 back into the laptop (to record).

The Cross set up looks like this....

Capture.JPG
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Re: Cross CDJ850 DISTORTION ISSUE

Postby jwlanky on 25 May 2014, 19:41

....and to make things even more frustrating, its intermittent.

For example last night i noticed it on a track after 30mins or so into a mix on a Maya Jane Coles track (320kbps) and to test i dump same track into each deck and flipped between the two and the issue was immediate noticeable. Same again this moirning on the same track, plus some other just to doubly check. Then this evening it appeared to go away all was nice and clear until another track starts going distorted at the top end...arrrggghh! :cry:
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Re: Cross CDJ850 DISTORTION ISSUE

Postby kugmo on 25 May 2014, 19:42

screenie setup looks ok. i noticed that you upped the ASIO latency (to eliminate any possible pop/click distortion issues?).

have you tried it with the UCA unplugged? i'll try to do a similar setup in a few hours (will sneak back into the club after last set. it's almost 2am 26 May where i'm at now) with my A4 and try to find out what's wrong.

i'm sure someone from support, or someone who's had this experience, is reading this thread as well. expect more input from the community real soon.
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Re: Cross CDJ850 DISTORTION ISSUE

Postby jwlanky on 25 May 2014, 19:52

Thank for your reply. Ive tried unplugging the uca202- rebooted etc and no difference.

Oh and if anyone can explain to me how I can get Deck A (1) to be Output (1) in Cross, as i have to swap them over to get them to work (see above shot)?
Last edited by jwlanky on 25 May 2014, 20:21, edited 1 time in total.
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Re: Cross CDJ850 DISTORTION ISSUE

Postby RoJeC on 25 May 2014, 20:17

Did you try enabling limiter (recommended state).
Might be your recording routing is delivering output. Option that laptop mic integrates audio to (can't see while writing if is PC).
Grounding is an option to. mostly by uca202. I always use this with ground loop adapter.
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Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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Re: Cross CDJ850 DISTORTION ISSUE

Postby jwlanky on 25 May 2014, 20:28

Limited enabled. UCA removed. No difference.
Output 1 is crystal clear, output 2 clear 90% distorted 10%. :(
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Re: Cross CDJ850 DISTORTION ISSUE

Postby RoJeC on 25 May 2014, 20:35

Your capture shows limietr off. Could be you had that temp.can you connect the wrong one to a 3rd usb port.
Ronald

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Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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