Cross is Crashing: Corrupted File message

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Cross is Crashing: Corrupted File message

Postby djjohnr13 on 20 Nov 2013, 05:39

I'm trying to analyze my library, however Cross keeps crashing, and when I restart the app I get a red icon next to the track it was analyzing. When I try to analyze the track again I get a Corrupted Tracks Dectected message. The same track is analyzed without issue by Rekordbox and Traktor.

I'm on OSX 10.8.2 using Cross 2.6
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Re: Cross is Crashing: Corrupted File message

Postby djphaidon on 20 Nov 2013, 08:05

Can you upload the track to dropbox and post a link so that it can be analyzed? I have had issues with corrupted tracks, but never ones that worked in other software.

Does Cross keep crashing at the same track?

If so, move the track out of the directory and out of the library, and see if it's just that track. If not, is there a pattern to the corrupted tracks?
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Re: Cross is Crashing: Corrupted File message

Postby djjohnr13 on 20 Nov 2013, 19:01

Yes, it's the same track that keeps causing the crash. I'll upload it to drop-box when I get home, as well as try removing it from the collection and analyzing the library again.
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Re: Cross is Crashing: Corrupted File message

Postby djjohnr13 on 21 Nov 2013, 19:47

Link to problematic track here - https://www.dropbox.com/s/i1m7hkh8th6xp ... 20Mix.aiff

I removed the offending track and re-ran the library analysis this morning. It was not done before I left the house but it hadn't run into any issues yet. I'll confirm when I get home this evening.
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Re: Cross is Crashing: Corrupted File message

Postby sylMV on 21 Nov 2013, 19:57

Thanx, we'll test it.
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Re: Cross is Crashing: Corrupted File message

Postby djjohnr13 on 24 Nov 2013, 18:13

I ran into one other track that caused Cross to crash. After removing this file the rest of the library analyzed fine. As with the previous track, this one analyzes fine in Rekorbox and Traktor.

https://www.dropbox.com/s/e1x0tjkq4k8tu ... 20Mix.aiff
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Re: Cross is Crashing: Corrupted File message

Postby sylMV on 25 Nov 2013, 13:48

I've no issue on windows. Will try on OSX.
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Re: Cross is Crashing: Corrupted File message

Postby sylMV on 25 Nov 2013, 16:15

No issue on mac OS 10.6 either.
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Re: Cross is Crashing: Corrupted File message

Postby sylMV on 25 Nov 2013, 17:25

Ok, finally found the crash, even on win and macOS 10.6.
But as it's already fixed for the next release, I haven't noticed it... :mrgreen:

Feel free to get back to us when the next version is out and confirm the fix !

Thanks !
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Re: Cross is Crashing: Corrupted File message

Postby djjohnr13 on 25 Nov 2013, 23:50

I will, thanks!
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