HID mode instability on one deck

[Support@MixVibes]

I'm not sure I follow what you meant by modifying the same soundcard. once everything is plugged I don't touch it until it crashes. After that I reset both decks before restarting Cross, so again they should be in sync communication wise.

If you've got one usb disconnecting even a short time, the virtual soundcard (made with the 2 CDJ ones) is broken and this is putting Cross into trouble as an output is suddenly missing.

[superdj4life]

I'm sorry but I don't think i'm explaining myself correctly

I do not touch anything, not the cables, not the software, not the back of the decks when Cross crashes. i'm just using the decks like I should be and get a fatal crash and windows says "this program has crashed". Once the crash happens I let Cross close which also closes the Pioneer ASIO aggregate driver, then I unplug both decks from the computer and reset them.

After that's all done. I plug them both back into the computer, and then re open Cross and it all connects fine and works.

I really don't think it's Cross though. last weekend I played and used standard timecode, that configuration worked flawlessly. thank you for the extra help troubleshooting, but since we've even reset them to factory defaults and tried reinstalling the latest fimware I think it's time to have Pioneer look at them. Even though it's not resolved I don't think it's a Mixvibes problem :-)

[Hannes]

you don't need to touch anything, a big buffer underrun is probably the cause of your issue, maybe you should your system with latencyMonitor.

[Support@MixVibes]

Even if you don't touch anything your usb can have slight disconnection that break everything (sound card, aggregation, audio routing, application).

[superdj4life]

I have a quad core I5 PC with 8 gigs of ram, the latency on the Pioneer driver was set to the the default 512ms. I regularly play with timecode down and my um46 with a latency of 56 without any issues. thanks though I'll be running that test as soon as i get home.

[Support@MixVibes]

Whatever computer specs you will have if the usb connector is failing this will interrupt the stream and break up things.