Page 1 of 1
Re-installing Cross on PC??
Posted:
03 Jul 2016, 02:03by Anthony James Fallows
Hi, im hoping somebody might be able to help.....?
I had a few gremlins in my PC (windows 10) and decided to uninstall Cross DJ and a few other programs. When i re-installed Cross DJ... it no longer gives me the option to
Use the controller? All the controllers are locked out?
Any advise?. I have paid for my Cross and it was working great before my PC went a bit funny...
Re: Re-installing Cross on PC??
Posted:
03 Jul 2016, 23:22by RoJeC
Have you installed Cross DJ (and not Cross Free)?
Version 3.3.11?
Have you reinstalled your sound card drivers (a fix that some W10 users seem to require sometimes)
Have you tried running the 32bit version?
Re: Re-installing Cross on PC??
Posted:
04 Jul 2016, 22:51by Anthony James Fallows
hi,
i have done all the above.
i installed my purchased crossdj onto 2 of my laptops & they both worked.
i have uninstalled & the re-installed from the original zip that was purchased on 1 of my laptops.
is it possible there is a limit to how many times it can be installed with the same licence key?
Re: Re-installing Cross on PC??
Posted:
04 Jul 2016, 23:07by RoJeC
You best download the current version from download section. Link available at the right column.
Re: Re-installing Cross on PC??
Posted:
05 Jul 2016, 06:51by RoJeC
You are allowed to use 2 licenses.
Reinstall at the same device is not known to create an issue with license. And many users have upgraded in the last year (the OS)