Timecode problem

Hi Guys!
Ive just recently bought my self a Allen & Heat xone 23c mixer to my turntalbes. And im using the mixvibes instalation i got with the mixer...
My Problem is that I can only use timecode for about 10 minutes and after that the software changes itself to another mode an i loose the timecode connetcion to my turntables... Have reinstalled everything a couple of times even the drivers for my mixer aswell.
So what is there left for me to do?
Ive just recently bought my self a Allen & Heat xone 23c mixer to my turntalbes. And im using the mixvibes instalation i got with the mixer...
My Problem is that I can only use timecode for about 10 minutes and after that the software changes itself to another mode an i loose the timecode connetcion to my turntables... Have reinstalled everything a couple of times even the drivers for my mixer aswell.
So what is there left for me to do?