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Loading song Issue with Macbook Pro

PostPosted: 03 Oct 2015, 02:05
by djwcswing
I placed Cross DJ on my friend's Macbook Pro. His songs play in iTunes and are recognized by the Cross software when you open it.
But when I try to load a song to a deck,
the software says "song can't be found".
I checked the pathway on my Macbook Pro and I used the same one for his. Mine works, his doesn't.
Here's the pathway.

Users/username/Music/iTunes/iTunes Music Library.xml

Can anyone help me resolve this issue

Re: Loading song Issue with Macbook Pro

PostPosted: 03 Oct 2015, 10:52
by RoJeC
Which versions are in use. Osx, iTunes, Cross...

Re: Loading song Issue with Macbook Pro

PostPosted: 05 Oct 2015, 14:53
by djwcswing
Both Macbook Pros are using 10.10.5 (Yosemite).iTunes (the latest version) and Cross DJ 1.7. FYI. I also tried using Serato DJ and get the same result. it shows all his songs and playlists but won't load the songs to a deck. His music will play in iTunes. I've never seen this issue before.

Re: Loading song Issue with Macbook Pro

PostPosted: 05 Oct 2015, 16:19
by RoJeC
You should upgrade to à recent version like 3.3.11.

OSX isnt backwards compatible. So mixvibes had to make changes. Version 1.7 is from several years ago.

Re: Loading song Issue with Macbook Pro

PostPosted: 05 Oct 2015, 21:48
by djwcswing
Thanks.