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Cross DJ Free to Cross DJ

PostPosted: 24 Jun 2015, 13:37
by tham
Hello,

My father has some troubles to upgrade his Cross DJ Free software to Cross DJ. He bought the "full video in-app" (29€) and asked me how he could upgrade. I can't help him because i don't know Cross DJ and i'm too far to go and see directly the problem.
Any help ?
I suspect that it's because he don't bought the 49€ product, is it possible ?
The "full video in-app" is here only for the video, right ?

If it's because he has to buy the 49€ product, how is the upgrade possible after the purchase ? Will he have a special link to download the 49€ version ?

Thanks for the help !

P.S.: Sorry for my bad english, i'm french.

Re: Cross DJ Free to Cross DJ

PostPosted: 24 Jun 2015, 13:59
by discopex
He can buy CrossDJ via link from the product site
http://www.mixvibes.com/products/Cross

He will then get serial number for CrossDJ

the video pluginis has its own serial number which opens
the video features in CrossDJ.

So yes, the CrossDJ and video plugin are separate products/purchases in that sense.

Re: Cross DJ Free to Cross DJ

PostPosted: 24 Jun 2015, 15:27
by tham
So, if he buy CrossDJ, what will he have to do to have the product ? I don't know if i'm very comprehensible...
He has, for the moment, Cross DJ free. When he will have the serial number of CrossDJ, what will he have to do to obtain the upgraded software ? Is it a link ? Or is it a special place where to enter the serial number ?
Because he just found the place which is used to enter the serial number of the full video in-app, but not for the whole software.

Re: Cross DJ Free to Cross DJ

PostPosted: 24 Jun 2015, 18:04
by discopex
tham wrote:So, if he buy CrossDJ, what will he have to do to have the product ? I don't know if i'm very comprehensible...
He has, for the moment, Cross DJ free. When he will have the serial number of CrossDJ, what will he have to do to obtain the upgraded software ? Is it a link ? Or is it a special place where to enter the serial number ?
Because he just found the place which is used to enter the serial number of the full video in-app, but not for the whole software.


He will get the link to download the app. Also after that, by registering to forum (and entering serial number in the profile details) a user has access to forum downloads section.