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Can't update.

PostPosted: 19 Jun 2015, 11:26
by JohnnyBrookes14
hi,

My serial number is in my profile and I still can't update my software. I have sent PM's to no avail, could someone help me out?

Thanks,

John

Re: Can't update.

PostPosted: 19 Jun 2015, 11:39
by daniel clark
help Capture.PNG
:cool: curious as to what software you have regerstered ,, my guess is x zone 23 DVS version ,,,Cross DJ le ,, :eek: if this is correct there is a software update foor that software/hardware bundel ,, contack the person listed in screen shot for assistance ,,

Re: Can't update.

PostPosted: 19 Jun 2015, 12:17
by JohnnyBrookes14
It was the one that came with the Xone 23c. I have the serial in my profile but it never lets me update when I try to in the software.

Re: Can't update.

PostPosted: 19 Jun 2015, 13:02
by RoJeC
You have to contact the person as in the post of Daniel.

Something likely went wrong upon filling your info. Apparently your credentials weren't adjusted automatically.

Re: Can't update.

PostPosted: 19 Jun 2015, 15:12
by JohnnyBrookes14
That's who I PMd last time but heard nothing back, seems the messages are stuck in my outbox.