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U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 00:43
by rhopkins
Long time no post. Hi everyone.

Suddenly when I plug in my U-Mix Control Pro 2 Windows lists it as "USB Audio Device" instead of the full name.

When I select Asio as my audio device in Cross I can still set everything up to get it to work, but if I select U-Mix Control Pro 2 from the Audio Device dropdown I'm asked to plug it in even if it's already plugged in...

A minor annoyance but weird nonetheless. I've reinstalled the control panel program but that didn't do anything.

What might have caused this and what's the impact?

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 01:06
by daniel clark
:cool: long time no hear ,, we have similiar set ups ,, not shure what os you are running and you are still listing 3.2 version in your footer ,,
yes its still issues with drivers for 64 bit for the U-Mix Control Pro 2 , so i use 32 bit version when i use my controller havent come across this issue but will try to reproduce it ,, so info will fill in the gaps ,,
something has changed ,, ie up dates not shure what,, :eek:

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 01:18
by rhopkins
Ah, I'm on 3.10. I last used my setup in March. Only memory, can't prove it but I'm 95% sure that Windows listed U-Mix Control Pro 2.

I know this because I could switch in Cross between Asio and U-Mix in the drop down menu. Make sense?

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 01:53
by daniel clark
rhopkins wrote:Ah, I'm on 3.10. I last used my setup in March. Only memory, can't prove it but I'm 95% sure that Windows listed U-Mix Control Pro 2.

I know this because I could switch in Cross between Asio and U-Mix in the drop down menu. Make sense?


:?: 3.31 ,, ver is the latest

:?: using the 32 bit ver :?:

:idea: yes makes pleanty of sence ,, :idea: if you are using the 64 bit version ,, only using the 32 bit when i connect the controller my self ,, will see if this is happening when i try to use 64 bit and the controller :idea:

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 02:11
by daniel clark
64 bit Capture.PNG


still getting this when trying to use 64 bit ,,32 bit does fine :cool:

not shure what you are seeing :cool:

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 03:57
by rhopkins
Sorry, I meant the latest version as you listed it.

I get the same problem in both 32 and 64 bit. I will screenshot later but I do not see what you see in Cross

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 09:32
by Blackbrook
I had a similar issue on my thinkpad (T410) and could solve it by installing Cross 64 Bits while using the asio4all audio driver.

If you are unsure that this may work test it on a different installation before fooling around with yours just because I told you so ;-)

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 17 May 2015, 09:38
by RoJeC
Seems to me some settings in Windows are changed somehow. I would suggest to go back a step further and uninstall the driver in Hardware menu, then clean windows registry (e.g. ccclean).
To be sure you may do a reboot.

The driver comes by the controller itself (Class Compliant install). So connecting the controller (and have some patience) will reinstall the driver. After the driver is fully installed start Cross 32-bit.

The Volume panel is only Volume panel.

You can use the 64-bit by installing ASIO4all driver and have this one use UMCP2. Set this up in 32bit to avoid any issues.

You can remove USB device settings even further in case this doesn't help out. But as it seems to work you might not want to do it.
And be aware to use the same USB port every time as changing port is a (partial) reinstall...

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 31 May 2015, 06:04
by rhopkins
I uninstalled the "USB Audio Device" in Device Manager and restarted.

Plugged in the UMCP2 and heard the Windows notification - didn't see any driver install process, but that's fine/normal.

After a few seconds I opened up Audio Devices and there it was, U-Mix Control Pro 2 :)

Opened Cross 64-bit, changed the audio device to ASIO4ALL and no problems! :cool:

Solved! I just have no idea why that happened but maybe I got lazy with using different USB ports and didn;t realise. Will always use the same one now.

Thanks for all of your help on this one.

Re: U-Mix Control Pro 2 listed as "USB Audio Device"

PostPosted: 15 Jun 2015, 13:47
by Meagan Gaissl
hi guys I'm having similar issues, I've just moved over to a mac and i'm not getting my options in the dropdown box,
i used to run the same program on my windows and i got the asio- U-Mix Control option now on the ma i only get the option- built in output

is there a driver or something that could help me fix this problem???