Gemini First Mix Pro and Cross DJ LE Not working

I have two windows 7 64bit machines and I have not been able to get Cross DJ LE to recognize my Gemini First Mix Pro controller. I have tried multiple USB ports and I even bought a new USB 2.0 PCI card and dedicated it just to the Gemini First Mix Pro. I have read through all of the forums and done everything suggested. I did get the software to recognize the controller once but I could not get it to do it again. Is this a known problem?