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Can't update Cross LE

Posted:
19 Nov 2014, 17:04
by sabesan
Hi, i bought a Allen & heath xone:23c mixer and got Cross LE with it.
When i start Cross LE, it ask me if i want to update, When i press yes, i come to this website and it says that i don't have permission to update and that i should write my serial number in the control panel.
Which i did. but still i can't update?
Would appreciate some help.
Re: Can't update Cross LE

Posted:
19 Nov 2014, 17:30
by RoJeC
Hi. Welcome to mixvibes.
Sometimes unfortunately the credentials are not automatically adjusted after filling the key.
Please send a pm to unclevibes with this info and it will be arranged
Re: Can't update Cross LE

Posted:
19 Nov 2014, 18:43
by daniel clark

trydeleting browser cookies and also board cookies ,, tab at bottom ,, then log back in ,, sometimes this works

Re: Can't update Cross LE

Posted:
19 Nov 2014, 20:21
by sabesan
daniel clark wrote::cool: trydeleting browser cookies and also board cookies ,, tab at bottom ,, then log back in ,, sometimes this works

didn't work.
Re: Can't update Cross LE

Posted:
19 Nov 2014, 20:32
by daniel clark

sometimes but not always ,, have you pm ed unclevibes ,, most times he strightenes it out and give a reply ,,
Re: Can't update Cross LE

Posted:
19 Nov 2014, 20:44
by sabesan
daniel clark wrote::eek: sometimes but not always ,, have you pm ed unclevibes ,, most times he strightenes it out and give a reply ,,
Yes i did pm him, but no answer yet, Thanks
Re: Can't update Cross LE

Posted:
19 Nov 2014, 22:14
by UncleVibes
I am sorry there aren't any update on shedule for this version today.
Re: Can't update Cross LE

Posted:
06 Dec 2014, 21:15
by LoicBerger
Hello,
I have exactly the same problem.
I really need to update Cross DJ LE to use my iTunes Library.
Is there any solution ?
Thank you !
Loïc
Re: Can't update Cross LE

Posted:
07 Dec 2014, 00:14
by daniel clark
LoicBerger wrote:Hello,
I have exactly the same problem.
I really need to update Cross DJ LE to use my iTunes Library.
Is there any solution ?
Thank you !
Loïc
you might have the same solution ,, regerster the software licence key in the fourm to gain access to the download section
Re: Can't update Cross LE

Posted:
07 Dec 2014, 02:47
by Jim B
Upgrade to CrossDJ 3.3.8
This supports the latest iTunes.