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Licence

Posted:
02 May 2014, 13:58
by deanobirko
Hi I recently sold a PC and didnt unlink my Cross licence from it. It isnt letting me register Cross with my new desktop. Is there anything I can do?
Re: Licence

Posted:
02 May 2014, 14:18
by sylMV
Did you uninstall Cross before selling your PC?
If not, you should ask the new owner to do it.
Re: Licence

Posted:
02 May 2014, 15:49
by deanobirko
It was an ebay sale, i dont have his details. If he leaves the software installed im screwed right? Thats a bit harsh ha ha
Re: Licence

Posted:
02 May 2014, 16:40
by sylMV
No you aren't. You're allowed to install Cross on 2 different computers.
Re: Licence

Posted:
02 May 2014, 16:41
by deanobirko
Ive got my laptop registered and needed the second licence for my new desktop.... Is there anyway I could get my licence changed and make the other expire?
Re: Licence

Posted:
02 May 2014, 17:16
by sylMV
You should have cleaned up your computer before selling it...

But anyway, there's no simple way to make the other expire, we'll force it though. You shouldn't have any issue when installing and running Cross on your new computer.
Re: Licence

Posted:
02 May 2014, 17:57
by deanobirko
Really apprecate the help. Lesson learned. I cleared all my photos and music on but left Cross on by mistake =(
appreciate your help.
Re: Licence

Posted:
02 May 2014, 21:48
by RoJeC
You might want to change your user password for the forum as well.
Re: Licence

Posted:
12 May 2014, 17:23
by deanobirko
Will do that now. Cheers.
My new PC is coming soon. Who do I PM for the licence key?
Re: Licence

Posted:
12 May 2014, 18:06
by daniel clark
sylMV wrote:You should have cleaned up your computer before selling it...

But anyway, there's no simple way to make the other expire, we'll force it though. You shouldn't have any issue when installing and running Cross on your new computer.
sounds like it will be the same licence key ,,but wait for confirmation
