Cross DJ 1.2.9 Help.

   Forum closed (read only)
Forum rules
PLEASE.READ.FORUM.RULES.SUPPORT.UPDATE


FORUM CLOSED PLEASE POST in NEW TECHNICAL FORUMS BY SOFTWARE FAMILY

* Register your software (User Control Panel > Profile > Serial Number)
* Go to the download center and install the latest versions of software and drivers
* Use the search tool to look into topics
* Check the FAQs to be sure your problem hasn't been solved already
* Write in concise and precise ENGLISH Thank you.

Re: Cross DJ 1.2.9 Help.

Postby rodbo on 04 Jan 2010, 17:09

Support@Vibes wrote:Are you trying to run the app in 32 or 64bits mode ?



I will have to check which mode I have or trying to run. I'm not sure if that matters since I am using snow leopard which is 64bit if I'm not mistaken and it should be able to run a 64 or 32 bit app. But when I get home I will paste the output as requested earlier ...........

Do you have Cross 1.3.2 in 32 and 64 bit?
User avatar
rodbo
 
Posts: 9
Joined: 26 Dec 2009, 22:15


Re: Cross DJ 1.2.9 Help.

Postby Support@MixVibes on 04 Jan 2010, 17:24

Since I don't know if you're in native 64bits or not, please try this :
CMD+I click the application icon and check the "Open in 32-bit mode" box

Then launch Cross.
User avatar
Support@MixVibes
 


Re: Cross DJ 1.2.9 Help.

Postby rodbo on 05 Jan 2010, 03:44

Support@Vibes wrote:Since I don't know if you're in native 64bits or not, please try this :
CMD+I click the application icon and check the "Open in 32-bit mode" box

Then launch Cross.



I do not see where it says "open in 32bit mode" after doing the cmd+I. But according to the crash output it looks like it is 32bit...
User avatar
rodbo
 
Posts: 9
Joined: 26 Dec 2009, 22:15


Re: Cross DJ 1.2.9 Help.

Postby Support@MixVibes on 05 Jan 2010, 12:22

Does it look like that ?
Snow.jpg


Did you install Rosetta when you installed Snow. If you didn't you can't run 32bits app.
You do not have the required permissions to view the files attached to this post.
User avatar
Support@MixVibes
 


Re: Cross DJ 1.2.9 Help.

Postby rodbo on 05 Jan 2010, 16:47

All I have is one app called Cross 1.3.2.......I did not install Rosetta, I initially installed what came with the CD in the box. There were not any instructions stating differently for mac as I recall. What is Rosetta and why is it needed........and where is it located.....

I also gave my Detail error output to syIMV. FYI
User avatar
rodbo
 
Posts: 9
Joined: 26 Dec 2009, 22:15


Re: Cross DJ 1.2.9 Help.

Postby Support@MixVibes on 05 Jan 2010, 17:30

Ok my bad it only available to run 64bits in 32bits mode and Cross is almost a 32bits application.

Try to move the user/library/preferences/mixvibes/Cross/Cross.settings file and relaunch Cross.

This will reset the application preference setting.
User avatar
Support@MixVibes
 


Re: Cross DJ 1.2.9 Help.

Postby rodbo on 10 Jan 2010, 20:57

I refunded it..... I got tired of waiting for you guys in support. Thanks for trying. I just purchased the real thing, some cdj400s. I guess you get what you pay for....

Cheers (as you would say)
User avatar
rodbo
 
Posts: 9
Joined: 26 Dec 2009, 22:15


Re: Cross DJ 1.2.9 Help.

Postby polocorp on 10 Jan 2010, 23:01

Sorry you had a bad experience with Cross DJ rodbo... There are so many platforms it's hard for all software companies to keep up with all of them. Sincere apologies and hope you have a blast with your new set up.
MixVibes PRO DJ TEAM

MixVibes Cross 2
MacBook PRO
CDJ-2000
DJM-800

http://polocorp.blogspot.com
http://Facebook.com/polocorp.music
User avatar
polocorp
 
Posts: 2141
Joined: 04 Sep 2006, 17:29
Location: Paris


Previous

Return to Technical support




Who is online

Users browsing this forum: No registered users and 12 guests

Board index

 
 
   
 
© 2014 Mixvibes