Can't get my MIDI controller to connect ...

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Can't get my MIDI controller to connect ...

Postby sebastiankann on 10 Jun 2019, 11:09

Hi there,

I just bought Cross DJ 4 and a Hercules DJ Control Mp3 e2 MIDI controller.

This MIDI controller is on the list of compatible controllers, and when I plug it into the computer the light on the controller lights up so I know it's connected, but it doesn't show up in the 'MIDI' tab of the preferences window in Cross DJ.

Any tips on getting Cross DJ to recognize the controller?
Posts: 1
Joined: 17 Apr 2019, 12:53

Re: Can't get my MIDI controller to connect ...

Postby RoJeC on 10 Jun 2019, 19:56

The controller has to be connected at startup of Cross.
Try using the same USB port every time. Else some (minor) install is taking place in the background before it is properly available.

Some new PC/MAc don't have backward compatibility for USB 1.x by default. Most controllers are of this type. Using a (powered) USB 2.0 hub is a quick way to try this.

Also please register your new license in your profile.


downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual? In Cross open menu, select Help (available 24/7).
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
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Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands

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