Paid for but did not receive

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Paid for but did not receive

Postby lc01 on 08 Jan 2019, 09:45

Hi Guys, I paid for Cross a few week back, support dont anwer emails. I havent received my licnece details or codes? Any ideas where I can contact to get them?
lc01
 
Posts: 2
Joined: 02 Jan 2019, 20:28


Re: Paid for but did not receive

Postby RoJeC on 08 Jan 2019, 21:15

Have you checked your spam? Please be aware that the license is supplied by the 'webshop', not direct by Cross. This is done instantly upon your purchase.
Ronald

Image

downloads + more forums = Register license(ucp.php?i=169)
Apple store new user? first read viewtopic.php?f=259&t=34199
Manual alternative link: ? https://www.mixvibes.com/wp-content/uploads/2017/10/cross-dj-user-manual.pdf
Audio dropouts? Increase audio 'buffer size' value.
FAQ iOS / Android / PC / MAC http://www.mixvibes.com/help/
Soundcard not available/working? Try the 32bit version of Cross (is also installed).
RoJeC
 
Posts: 4804
Joined: 20 May 2011, 07:55
Location: Bussum, Netherlands



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