Sync not working - Need help fast

   Discuss technical issues with the community. Mixvibes staff provides no support on this board.
Forum rules
This is a community forum. To reach Mixvibes staff, please send your support requests through this page.

Users with Cross DJ Mac bought in the App Store please join group User Cross DJ App Store to write in the support forum ucp.php?i=172

Other users must follow these rules.:
[size=115]* Register your software (User Control Panel > Profile > Serial Number)
* Go to the download center and install the latest versions of software and drivers
* Use the search tool to look into topics
* Check the FAQs to make sure your problem isn't already solved.

Sync not working - Need help fast

Postby MrKite on 26 Oct 2018, 00:00

I have Cross DJ 3.4.3 installed for a long time now. Running on Windows 8, the PC never connects to any network, dedicated DJ machine!

My Allen & Heath controller needed repair and that's taking much longer than expected.

So I was not planning any gigs, but now got called for a local party with lots of friends.... I agreed to play!

I setup an Akai APC 40 MIDI controller. Not really suited for DJ-ing, I use it for VJ and thought I only need start/stop, volume fader, bass and mid faders, filter and Fx knobs. So I mapped the APC in a way that it feels a bit normal to handle it, fine so far

I will use the PC's output, not having a phone or boot output should be OK for a hour set, all tracks have been tested before...


I have a track playing, all "Sync" buttons activated with the mouse, sync modus set to "Bar" (but same thing happens when set to "Beat" or "Cycle") Sync box checked in the preferences panel.

The BPM value of the other 3 tracks changes to the one of the master track that is playing.

Whenever I hit a play button (mapped or with the mouse).. The track just starts, no beat syncing , no waiting for the beginning of the bar.... And on the APC40 there are no jogwheels to manually adjust...

I need to be able to mix these tracks by Saturday evening. I tried all the obvious,... Disable and enable sync, close mixvibes, reboot,...

I also tested the "security" mode, but this is also not working, I can drop a track on the one that's playing and it stops and the new track is loaded. I had this in the past and by installing a newer version it was fixed. But I don't find a newer version than 3.4.3... and this is a minor issue... The sync should work for me now...this Is just extra info.

I always loved the clear and fast responses on this forum, never did I regret my choice for mixvibes software. I'm sure you can help on this one too, but time is short...

Kind regards to everybody,

Posts: 24
Joined: 21 May 2013, 07:54

Re: Sync not working - Need help fast

Postby Team@Mixvibes on 26 Oct 2018, 01:31

Hi Jimmy,

Sorry to hear of your troubles with Cross DJ 3.4.3 on Windows.

For your sync issues you might try turning on snap and/or quantize to get the desired effect. You can also adjust the value for quantize and snap to the right of the on/off buttons. Also mapping the CUE or the locators, and the bend up/down command might help in keeping the tracks lined up manually, if quantize and snap don't seem to help.

I haven't been able to replicate the security bug on my Mac so it might be something to do with Windows only, though I do remember security mode would not work at all when using CDJs as HID controllers with Cross 3.4.3 on Mac. I no longer have the CDJs but am thinking it might be connected.

If I remember right "Security Mode" would not work when using the browse/load knob on a CDJ but did work if I tried to use a key or custom MIDI map.

Have you tried loading using "Shift + right or left arrow" or a MIDI command, instead of drag and dropping the track? To find them and map them to a MIDI button, look in the "Tracks Rack" section on the MIDI mapping page.

Please let us know if you have other questions, need any help getting things mapped or figuring out sync.

Adam @Mixvibes
For support requests, you can check out the FAQ and reach our support staff at this page.
Thank You!
Team@MixVibes gives no support on the forums including via PM
User avatar
Posts: 943
Joined: 18 Mar 2010, 11:51

Re: Sync not working - Need help fast

Postby discopex on 27 Oct 2018, 12:57

When Sync Link is unticked (by default) in preferences, a track will play in sync with master directly when a sync key or button is depressed.
Thinkpad X240, 8 Gb / 512Gb SSD
running Cross 3.4.3 64-bit
Allen & Heath K2, Pioneer DJM-450
Posts: 506
Joined: 02 May 2007, 08:45

Re: Sync not working - Need help fast

Postby MrKite on 20 Dec 2018, 08:58


a bit late, but I post this in case somebody encounters the same kind of trouble.I simply reinstalled Mixvibes over the old version and sync was working again! (I did backup my collection prior to this, but that was not needed. Never a bad idea to make a backup...

Concerning the safety mode... I loaded a track while another track was playing (I was just excercising and experimenting). I could do it again... Then checked, security mode was checked... unchecked the option in the "General"panel and checked it again. After that loading a track in a deck that was playing was no longer possible...

Just something to check when I go play in public !

Posts: 24
Joined: 21 May 2013, 07:54

Return to Community Support

Who is online

Users browsing this forum: No registered users and 32 guests

© 2014 Mixvibes