Urgent Fix Needed!

[djnumix]

Im new to the Mixvibes software and I have to say I really like its simplicity compared to the other software available. Its everything you need minus all the gimmicks. I do have one big problem and thats the support you give. Theres no links to tutorials, how to's and help apart from this stupid forum, which is hard to navigate and hasn't helped me find answers!...For instance I just downloaded the iOS remote and it has no instructions whatsoever with it....looked on the Mixvibes site and it has a really nice advert but no support!!!!!!

Sort it out guys because I really think your softwares great and I am a recent convert who thinks your great

[FigDJ]

Hi djnumix

You need to go into your user profile in the forum and update it with your software license number. Once you have done this the forum will allow you access to tons of tech support, tutorials and files that wil help you resolve any issues.

[fotistaz]

Hi djnumix
Welcome to the "stupid forum" and first of all, I'd personally ask you to be a little more polite....In this forum (which in my opinion is by far the best of its kind), you'll find all the answers you want....just ask...

Keep spinning

[wazza]

To set up a iOS remote app for Cross ...you need to make a ad hoc network
Read the Cross user manual....it's on page 45

[djnumix]

Just to clarify If you look at other software they're help is a lot better thats all I'm saying. This forum is not easy to navigate. Heres just one example among many. I just upgraded to Cross (Full Version). I want to know more about where to get timecode CD's and Vinyl but I can't find anything on the subject! Instead I have to rely on a forums response?

I just think the help page needs to be a little more user friendly.

[Activated Soundwave]

Hello djnumix,
I have used/tried all the other DJ software and all for some time Too, before settling on Cross DJ, but I can promise you this forum is a lot more friendly its more like a family, I personally have had no issues waiting on support its been far quicker, the only advantages on them other sites are that they are much more busy, so you may get an answer their and then, although I have had many not answered or that cant be and support is a longer wait.

I personally would say this closer mixvibes family does have its advantages, so I welcome you djnumix, but we have to be patient in many things in our life and the politer approach is normally the best unless deserved, the guys/gals here deserve the chance to prove their worth.

If their is anything you are stuck on regarding getting to know your way around the software send me a pm with the link to your post, as I normally check in once a day at least if not much more, and I will get straight onto helping as soon as I find out you need help
or stick around too help.
Just bare in mind we can all be busy, and time can go quick, especially for us older ones lol, the mixvibes/Cross family are dedicated and do their best. sort out your serial info in your profile and post away, now I know you need help I will look out for you, time difference is another factor to bare in mind.

I will see what I can do regarding some videos, but it wont be just yet, as it can be a tedious chore setting up to recording especially with sound I found in the past, but it would be a good idea to get some videos out not only to help but to show others deciding on new software how effective Cross can be on the fly compared to the approach of other similar software, I personally am just waiting/hoping on a few other areas in Cross to be improved, and then I was going to do some videos on the techniques etc anyhow.

So indeed welcome djnumix shall we start over

[Activated Soundwave]

Just to clarify If you look at other software they're help is a lot better thats all I'm saying. This forum is not easy to navigate. Heres just one example among many. I just upgraded to Cross (Full Version). I want to know more about where to get timecode CD's and Vinyl but I can't find anything on the subject! Instead I have to rely on a forums response?

I just think the help page needs to be a little more user friendly.

Regarding the time code vinyl, I don't uses as I have a all in one controller setup, but even I found all I needed to know with one simple search in seconds, https://www.google.co.uk/#q=mixvibes+timecode+vinyl
hope that helps, but do get your serial info up as you wont normally get help unless we know you are legit.

Jace.

[djnumix]

Thank you for the welcome....I don't mean to be rude. Its just that I think you have some amazing software and it really is as good if not better in some ways than the Big 3.

I think its good to have a forum and great people take time out to answer questions. But if you want to start competing with the big guys than you need more people dong video tutorials and pages which are easy to navigate. Anyway I'm not here to argue Ive said my piece

[Activated Soundwave]

I Myself are just like you I am not part of the mixvibes team, but I did take an instant shine to Cross DJ, been floating around for a couple of years I think it is now maybe longer.