Deregister software license key DVS Ultimate

[welli]

Hello,
I want to give back DVS Ultimate Pack to the seller.
I need to deregister the software license key.
I wrote an Email to support@mixvibes.com, but I didn't get an answer.
What can I do ?
Thanks !

[sylMV]

When did you write to Support ?
You should get a reply from. Your email might have been treated as spam, try again and let us know.

[welli]

Hello,
I sent an email on saturday, 5th of april and wrote to team@mixvibes and to N-deep.
It's urgent, I am sorry......
I write an email again to the support.
Thanks and best regards.

[sylMV]

Ok.
You sent your email during the week-end.
All week-end e-mails might not have been answered yet.
Sending it again is probably the best solution.

regards

[welli]

Hello,
I know, but the other to messages I have sent last week, not at the weekend. And I received no answers.
I have sent the email to the support today again at 11.00 am.
best regards

[welli]

Good morning,
I have no answer from the support....
Best regards

[UncleVibes]

It's done.

[welli]

Thanks.