Weird problems:Cross and U-Mix Control Pro 2 (Help request)

[Olove]

Hi there from germany,

Just bought the U-Mix Control Pro 2 and Cross DJ and I was (and still am) experiencing some very weird problems.

I tried to post in the help section first, but it wasn't possible for me. So here I am, angry to the bone, with a problem, hopeing someone can help.
(prologue:)
First I istalled the driver and software that came with the purchased CD.
Everything worked fine, but every mix I recorded seemed corrupted (Error code 88780064) . My bad, since I didn't know, I had to switch between the U-Mix Soundcard and my onboard one.
Before I figured that out, I downloaded driver and software updates.
Uninstalled everything. Ran 2 different Reg Cleaners (cCleaner and Tweak Now) just to make sure I removed every little bit of the former installations.
Installed the software updates and the new driver, plugged U-Mix Control Pro 2 to my USB and thats where the problem starts:
(Problem:)
The Master Volume is now controlled by the "Mix" button that's for the Headphone Mix. It's no longer possible to preview sound via headphones, because the signal comes out of my speakers when I press the "Headphone button" (Source A or B on top of the hardware right next to the gain control).

Any Ideas what might have gone wrong or how to solve it?

Thanks

[daniel clark]

have too read thrue your posting to sort the issues ,,while i do that give system spec and os info ,,
if you can post screen shots of your audio settings and also your MIDI tab showing what mapping is selected ,, then by them i should be able to see whats going on ,,

what new drivers ,, tell me you did not install a firmware update ,,because thats for the U-Mix Control Pro ,,not pro 2 ,,

[daniel clark]

as for being able to post in proper topic page ,,try deleting your browser cookies and even the board cookies ,, if the problem persistes please lets us know ,, use this posting in gen chat till we get it resolved ,, by them we will move it

[Olove]

Hey Daniel,

first of all, thnx for the quick reply. For the cookie thing: In order to clean my registry, I already deleted all cookies and stuff. I also tried to use another browser (IE nstead of Firefox). Same problem. The only place i can post anything is the "General Chat".

Now back to topic: Problem solved!!! and damn happy about it.

I just wonder...well...wait...

My mistake was, to use output 3/4 instead of 1/2. Putting the chinch cables in 3/4 caused the issues I posted above.
I just wonder problems like that don't appear in the FAQ or troubleshooting (neither the .pdf nor the paper one). Same is for "Error Code 88780064" wich you get whenever you try to use Winamp, Win Media Player or whatever without switching from the Asio Soundcard to the mainboard one. The problem is simple, and it's obvious, that someone with no experience in setting up audio hardware, drivers n stuff will stumble across problems like that.

The forum has a few post related to that error code 88780064 thing: "can't record anything at all" and so on. Some members posted soluions like "use audaciy" or "use the microphone input of your onbord soundcard to record sound" wich is defniately errr...the stuff that bulls drop when full. The correct answer would have been and would be: switch from the ASIO card to your onboard / regular soundcard.

Well...I am very happy that everything works fine for me now. Finally I'd like to leave some minor suggestions to anyone who's responsible:

1.The provided soft- and hardware can be used in 6 or more languages, but there's only a french (je ne sais pas pourqouis) and an english documentation. Hireing people to translate the documentation would probably cost 100 to 150 bucks each langauge. Why not hire them and make the product cost 10 bucks more?
2.Add the Error Code 88780064 and the mixed function problem to the FAQ.
3.The process of registration and whats related to it is a bit confusing, since the engleeshe is obvoiusly written by a non native english person. Hire another person to fix that. Put another 2 bucks on the products price.
4.Hire an experienced webmaster, to fix the Forum.2 more bucks on the product.
5.Keep up the good work.

Don't get me wrong. I am very very happy about U-Mix Control Pro 2 and stuff. It's really a great solution for digital DJing. I'm just trying to suggest things to make things a lot easier.

Thanks, Good Luck and good night!

[daniel clark]

usaly the issue to post is resolved by the mentioned items ,,glad you got your set up sorted ,,yes some of your suggestions have merit and probly have been considered joined the fourm to get things changed and have a voice ,, wound up staying around to help and see the collective changes and inprovements seems to be a worth while cause because i like my music and making it ..welcome and hope you stay around also
topic will stay in gen chat due to its nature ,,lets us know about the posting problem if still there .

[Olove]

Will try to figure it out tomorrow.Still no "Answer buttons" in any other topic, like introduce yourself...

gnite

[Olove]

Seems to work now...dunno why. Somehow the "Answer" buttons are now where they should be.

[daniel clark]

smiles all around

[christiankoopmann]

Hey,

read this post today, If you have in future some questions about it or issues like above we could meet. I'm often for work in Oldenburg (Oldenburg) / Niedersachsen, for work and could meet after work.

regards
Christian

[Olove]

Hey Thanks. Well...right now everything seems to work. But glad to know help is around.