iTunes empty in Cross

[djjohnr13]

I'd originally posted this in the General Chat section as I wasn't able to post in the Cross section. Moving here as I still have no resolution.

I've recently installed Cross, and my iTunes folder within Cross appears empty. I checked that the path to the iTunes library.xml file is correct. Using the same path I can see tracks in the iTunes folders within Rekordbox and Traktor, just not in Cross.

I'm using Cross 2.6 on OSX 8.2

[christiankoopmann]

Hey,

have you checked what happens when you press reload at the iTunes section of Cross? is it still empty? I think you have done this but I want to ask most people ignore this or had this not found.

Also what type of Mac do you use? is it a macbook, mac mini and so on. has it a HDD or SSD or combination? where is your library stored, on an external HDD?

and why no update to Mavericks?
regards
Christian

[Hannes]

next to the reload button that Christian mentioned, you can change the path to the itunes-xml, simply repoint it and the issue should be gone.

[djjohnr13]

I have tried both using the reload button and resetting the path, neither have worked.

Additionally I've tried:

- Re-installing Cross 2.6
- Updating iTunes to 11.1.3 and forcing an update of the .xml file

I'm using a 15" Macbook Pro 9,1
SSD main drive
iTunes library XML file is stored locally
All "DJ" audio files are stored locally
All "non-dj" audio files are stored on an external drive

I generally only update operating systems when I have to. This generally limits compatibility issues as well as limits my exposure to bugs, especially with .0 releases. However, if you think that will resolve the issue I'm willing to try and update to Mavericks.

[christiankoopmann]

I can't say that it will work on Mavericks with your issue. If you want to wait for the Mavericks update which comes in a few weeks (I think it will come before christmas) than I prefer you to wait. I'm running Mavericks on my Mid 2013 MacBook Air without any issues so far with the most apps but I don't know if you have some apps which will not work perfect with Mavericks.

I will check this with my MacBook today and test if I can reproduce your issue.

regards
Christian