failed to detect the required device ...

[terry]

hello,
I have a U-Mix Control 2 & a laptop Asus with Seven 64 bits.
i have boot my laptop, & i want to re-instal Cross DJ le 2.4.0 & connect my U-Mix Control 2.
i downloaded the 2.4.0 version, installed & connected my controller but i have all the time the message "failed to detect ..." .
my controller is plugged, have the led ON.
i think is my OS who not see the controller & don't install the driver.
my controller is registered on forum & before my OS reboot,it worked normally with Cross DJ le 2.3.1.
SomeOne can help me??
tanks & sorry for my broken english.

[daniel clark]

You said version 2.31 work with the controller on this set up what has changed ,, 2.4 should work as well,,
doese ver 2.31 still work

[terry]

2.31 version worked before my OS reboot;;
now no version work, i tried all but nothings work.
i tried on my other computer too, doesn't work..

[daniel clark]

you said 2.3 worked before the reboot and now doesnt ,, also on your other computer has nothing too do with 2.4 but what has changed after your o s boot
what was the reason for your os reboot

[terry]

on the other computer i never tried before, it was just to see if it worked..
the boot was just for clean my hard drive,not for a problem.
after my os boot, i downoaded 2.4.0 version, installed & plug my controller, launched Cross le 2.4.0 & "failed to detect ...."

[daniel clark]

the original install cd ,,what version and drivers did it install ,,can you try to install the version that came with the controller by the cd to see if something is missing /uninstalled by the cleaning/os reboot

[terry]

I haven't the cd with me ...
it's possible to find the drivers on web???
i have to mix saturday with this controller (((
can i found a .iso of this cd ( ihave a orignal copy, my product is registered on the forum ))

[sylMV]

There's no particular driver for U-Mix Control 2.

It seems there's an issue either on your computer (some kind of driver conflict) or on your controller (defect?).

Can you see the U-Mix Control 2 in the windows' Device Manager?

[terry]

No, i can't see U-Mix Control in device manager
It´s my problèm... But Led work When i plug the controller
The controller have no. Problem i used it few day ago
I think it´s my USB device doesn't work normaly

[KevMaverick]

This sounds VERY familiar! I have exactly the same problem again!

Windows 7 x64 recognises the device, but I'm not able to select it in any software, ie Cross, VDJ...

Here's my topic if it helps at all:

viewtopic.php?f=354&t=27680&p=174197#p174197