Loop Knob is broken =(

[jamland]

i've broke my Loop Knob...
the metal tube inside of knob has been broken =(

Is there any chance replace it with another one?
Maybe i can buy it from you and replace it myself?

[Support@MixVibes]

It is directly soldered on the main PCB (not a daughter board). Don't know if we can provide it, but this small piece will be more expensive to send than its own value.

[jamland]

my bad( most needed control after play and volume =\

at this time i've mapped it to another knob.
not the best solution.. but at least it works =D

[daniel clark]

a little info ,,check the product page
http://www.mixvibes.com/content/products
not exactly what you are looking for ,,
:idea:
may be the spec ,/manaufacture /replacement part #,, so as you may be able to chase it down on the web or a local retailer /audio repair /supply vendow

[Support@MixVibes]

I didn't even knew that we sold spare parts ...

[daniel clark]

SURPRISED ME ALSO,, could you try to chase down info as to a replacement knob for this indiviaul ,,might help solve his delima

[Support@MixVibes]

Not the same hardware between EQ pot and autoloop.
The autoloop have "steps" and we don't have encoder as spare parts.

[MusicMeister]

Can you identify the electrical properties of the control?
(I think this is what Daniel Clark was suggesting previously.)

With an identification of the part an electrical equivalent could be obtained and soldered in... (although most people I know are HORRIBLE at soldering).

Jamland - Have you tried unsoldering the component to see if you can identify the electrical properties to find a replacement? (Are you comfortable doing that? - not everyone is...)

You could try some glue or other similar ideas but the problem is without a good physical connection it will likely break off again pretty quickly.

[Hannes]

Opening up gear is a two-sided coin.

I personally love to, and at least know what not to do, and right now I´m learning what to do

But the moment you fu** up, the warranty is gone.

Offtopic.HorsSujet!

FYI, the U-Mix Control Pro 2 is really easy to open, just some screw and the main-pcb cable need to be removed. Then you could remove the main-pcb, unsolder the broken encoder and get replacement.

Maybe you have a pc-store around that does repairs as well, they should at least have one technician thats graduated in "electronic engineering".

Offtopic.HorsSujet!

Avoid Apple Stores, especially the people there who claim to be "Geniuses"

[Support@MixVibes]

If I remember well, you don't need to change the whole piece (encoder). Only the 'axle' is broken, it is a piece that is stuck into a hole on top of the encoder.

You can see it in your picture. The center part can be removed but you need to 'attach' the side to not extract the 2 elements (and some pcb too !!!)

This is not our material, but just to give you a view.
You can see the axle (white) and the encoder itself (black).

Or may be some 'cold soldering' glue can do the trick with the axle.