mixvibes problem

[Subtraxx]

I was wondering if you could tell me why... every time i use the mixvibes and drop a track in deck 2 it automatically changes it to deck 1 and everything comes through channel 1 on the mixer. I do the install wizard to get both decks working and it still automatically changes it back to deck one. The only way to stop this is to uninstall and re- install the whole programme and i have to do this every time i come to use mixvibes. I am using DVS 7.21 i am using a intel dual core 2.00 GHz 2 gig ram 32 bit operating system which should be sufficient enough which is why i bought the programme. Can you please help me?

thank you

[Support@MixVibes]

The track go visually to the deck 1 or only the sound go to outputs 1 ?
- try to load with a shortcuts or MIDI command to deck B
- check your audio routing, deck B should be routed to output [02]

[Subtraxx]

Both sound and visualy deck b that is numberered 02 changes to 01 and both deck a and b are playing through channel 1 on my mixer after doing the instal wizard its changes deck b back to 02 but as soon as i drop n mp3 into it it automaticly changes it back to 01!ive saved it once ive reinstalled the whole program but when i come back to it its still does the same thing ?

[Support@MixVibes]

I think that your soundcard even if set with 2 pair of outputs only have 1. This is why the software switch back to 1.

- could be a soundcard feeded with not enough electrical power
- a defective soundcard

Please check the settings :

U44_1.jpg

U44_2.jpg

[Subtraxx]

Hi i have checked the settings and the line 2 in the audio output has gone and there is nothing for me to select when this happens is there anyway of repairing this default?

[Support@MixVibes]

OK, now I see : you don't have asio drivers installed for your soundcard.
[PC] [WIN XP, VISTA, SEVEN] U-MIX44 1.0.4

[Subtraxx]

I have uninstalled and installed the drivers on many occasions and and that still makes no difference the only way to temporarily fix it is to uninstall the DVS program its self then reinstall ive tried everything i can think of and all failed and doing this proces evertime i want to use it is starting to become highly annoying ima bit of a brick wall with it now .

[Marxon]

I have uninstalled and installed the drivers on many occasions and and that still makes no difference the only way to temporarily fix it is to uninstall the DVS program its self then reinstall ive tried everything i can think of and all failed and doing this proces evertime i want to use it is starting to become highly annoying ima bit of a brick wall with it now .

If its working after reinstalling then should not be faulty.
So i guess fixing your problem should not be too difficult.
Please recheck if your Audio settings are the same when it is not working like the setting are if it is working.