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i cant scan my hd

PostPosted: 14 Nov 2011, 22:02
by bosko1
hello dear people.
when i try to scan the music in any folder that i have music, spend long time and after some message from windows 7 say:
windows stop to work close the program you are using.
i cant scan nothing, it is the problem with windows or software?
thank you for helping me.
i use toshiba satellite windows 7.

Re: i cant scan my hd

PostPosted: 14 Nov 2011, 22:08
by christiankoopmann
Hey,

First off all please register your software then we can help you. It allows us also to see which versions like Cross, DVS or some other of MixVibes. and then give us some details what version do you use and so on.

regards
Christian

Re: i cant scan my hd

PostPosted: 15 Nov 2011, 22:50
by bosko1
hello i am register my number serial is:
*****-*****-*****-*****-***** and i have U-Mix 44.
so the thing is:
i open the program with any sound card and i just to want to scan and it is open one windows say, scan drive or directory, the thing is i put all drives, and when i put ok, open one window and this windows say: scan, but it be static, nothing scanding and spend lot of time, so i need to use task bar for close.
maybe i need to install again or waht i do?.
thank you.

Re: i cant scan my hd

PostPosted: 15 Nov 2011, 23:00
by Jim B
@bosko1

Please do not post your serial on a open public forum. You never know who might be reading it ;)

I have editted your post and removed your serial to potect it.

Btw, I can see you have registered your serial now by your MixVibes product Icon

Re: i cant scan my hd

PostPosted: 15 Nov 2011, 23:39
by bosko1
ohhh thank you, i am sorry, i hope someone can help with this, cause i cant used my music en the software, thank you again.

Re: i cant scan my hd

PostPosted: 16 Nov 2011, 09:42
by christiankoopmann
Hey,

Ok you are now registered. So please give us some details about which version of MixVibes (7.4 or some differ version). please also some details about your music files. What typ like mp3 m4a and so on. And also from where? Are they drm protected?

Regards
Christian

Re: i cant scan my hd

PostPosted: 18 Nov 2011, 18:32
by bosko1
to much complications, anyway, version 7.3 mixvides DVS Ultimate, U-Mix 44.
i unistalled and installed again, now can scan, but it is soooooo slow, i cant play anything,i have normal tracks, mp3, wva, mp4 but, i think is good idea if we can check some tutorial by youtube, cause this software is little bit different i was working with vdj, it is so easy, or tracktor, i didnt have any problem, but with this, i cant do nothing.
i hope this details can help to work better this software.
chhers.

Re: i cant scan my hd

PostPosted: 21 Nov 2011, 15:01
by bosko1
well i think if this doesnt work i need to return this product, this is a bad experience, with this software and any solution about supporting,i hope someone can help me, or this week i will send back this material.

Re: i cant scan my hd

PostPosted: 27 Nov 2011, 06:48
by bosko1
bosko1 wrote:well i think if this doesnt work i need to return this product, this is a bad experience, with this software and any solution about supporting,i hope someone can help me, or this week i will send back this material.



return the package next Monday 28th nov, 2011, since I have not had any technical support, has only been one bad experience, I want my money back.

Re: i cant scan my hd

PostPosted: 27 Nov 2011, 11:24
by Blackbrook
bosko1 wrote:i hope someone can help me, or this week i will send back this material.


Do you really think anyone in here is motivated to help you after that sentence? Speaking for me you lost my attention with this sentence. Bring it back, it is the best for all of us!