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Mixvibes U-Mix Pack Missing Timecoded CDs.

PostPosted: 09 Oct 2012, 01:56
by DJSUB
hi, i bought 2pcs MixVibes DVS Ultimate from turntablelab.com around jan.2011, i open the 1st box that month and it works fine, then i open the 2nd sealed box 1st week of september 2012 to setup on my new laptop, i found out that the timecoded cd on the 2nd box is missing or not included in my package.
i check the box carefully but it's not there.
is there any way to have the original timecoded cd for my MixVibes DVS pack?

i already sent pm to support@mixvibes

here's the reply :

Hello,

Thank you for your email. There is nothing we can do from here. Can you please reach turntablelab.com for further help?

Best regards,
N-deep


after receiving that message i contact turntablelab immediately regarding the missing timecode cds. here's their response.

Hi,

Thanks for ordering from Turntable Lab.

We no longer carry MixVibes. Please contact them directly for your missing time code CD.

Best,

Bret Winans
Turntable Lab
718 858 9620
http://www.turntablelab.com
http://www.headphonelab.com


how can i get the missing timecoded cds now?

thanks in advance

Re: MixVibes U-Mix Pack Missing Timecoded CDs.

PostPosted: 09 Oct 2012, 02:04
by daniel clark
:cool: quick and fast would be to purches new ones from the dowload shop,,
http://www.mixvibes.com/content/products
other than finding a local retailer to supply you with them :neutral: ,,
i understand that this will not be the solution you are looking for,,.have no other solutions to offer than to go back to the retailor and get better recourse :cool: :cool:

:?: :?: did you ever get the time code cd for Cross :?: :?:

Re: MixVibes U-Mix Pack Missing Timecoded CDs.

PostPosted: 09 Oct 2012, 02:57
by DJSUB
hi, daniel,
thanks for the fast reply,
i'm from manila philippines, my mother in law brought that for me from turntablelab, & turntablelab dont carry mixvibes anymore.
i paid the full price so i need a complete package.
i already sold the other one U-Mix pack a month ago,
so i need the timecoded cd to use it. i already upgraded last week to Cross 2.01., mixvibes is hard to find in asia even in the US.
i'm looking for it in any online shop in the us & in asia since 2003
but i couldnt find it anywhere except from eu that time.

thanks

Re: MixVibes U-Mix Pack Missing Timecoded CDs.

PostPosted: 09 Oct 2012, 03:05
by daniel clark
:cool: :cool: have you tried to get turntable labs to contack mixvibes,,, :cool: no easy solution but for you to get new ones,, ,, :idea: maybe in the am ,in france someone with proper knowledge will aid you ,,sorry for your misfoutune :cool: :cool: