nightmare

newbie having a nightmare!
i have a mixvibes DVS on my laptop with the sound card set up to my djm500 mixer and my cdj1000mk1's
i have noticed that the cue button on my cdj will start the tune but will not reload to the start when released, but stays at the same point like a pause button but the disc goes to the start. this then puts every thing.if you use the platter to rewind back will only rewind until the disc gets to the end but the file on the laptop has not got to the end.
i was hoping this would be alittle more user friendly and be set up within a few minutes but its been hours now and still got nowhere with it.
on other thing i noticed is the calibration will not stay set. the input level is high and i lowered the gains to stop hitting the red but still clip.
please help me before this mixvibes unit ends up in the bin!
i have a mixvibes DVS on my laptop with the sound card set up to my djm500 mixer and my cdj1000mk1's
i have noticed that the cue button on my cdj will start the tune but will not reload to the start when released, but stays at the same point like a pause button but the disc goes to the start. this then puts every thing.if you use the platter to rewind back will only rewind until the disc gets to the end but the file on the laptop has not got to the end.
i was hoping this would be alittle more user friendly and be set up within a few minutes but its been hours now and still got nowhere with it.
on other thing i noticed is the calibration will not stay set. the input level is high and i lowered the gains to stop hitting the red but still clip.
please help me before this mixvibes unit ends up in the bin!