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DJ tech support issues

PostPosted: 27 Dec 2009, 20:40
by daniel clark
:eek: :eek: not negitive to mixvibes but the ion DJ teck ssupport is nil to bare minuim :eek: blind links to any documation,, this is a bigger company selling hardware supported by mixvibes and other DJ software ,, dont know what instructions giving with hardware ??? but here comes the lost ones boys,lets help"em if we can :cool:

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 00:56
by Blackbrook
I'va mentioned this in the german subforum where a lot of people have problems with DJ Tech products. There is no real homepage or contact and so they ask for help at the mixvibes forum because they got the software.
I agree with you that this is a problem but I do not see a way out of it :-(

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 01:09
by phadedvision
DJ Tech products have caused loads of people problems. The ION support documents should be coming soon hopefully.

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 04:25
by hemskoc
:rolleyes: DJ TECH :rolleyes: seems like a few teething problems.
Hopefully it will get sorted out soon :) Just a pity that Mixvibes is 'connected' to them...Oh Well :neutral:

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 05:29
by daniel clark
:eek: :eek: a friend in deed :mrgreen: :cool:

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 09:46
by UncleVibes
:) Just a pity that Mixvibes is 'connected' to them...Oh Well :neutral:
was connected...

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 10:15
by Rumble
Blackbrook wrote:I'va mentioned this in the german subforum where a lot of people have problems with DJ Tech products. There is no real homepage or contact and so they ask for help at the mixvibes forum because they got the software.
I agree with you that this is a problem but I do not see a way out of it :-(

+ 1000000000000

ive got 15 post every Week with Problems with DJ tech.

DJ tech dient have any Tutorials oder Support or anything

that sucks!!!!!!

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 10:26
by phadedvision
Rumble wrote:ive got 15 post every Week with Problems with DJ tech.

DJ tech dient have any Tutorials oder Support or anything

that sucks!!!!!!


+10000000000

What's sad is that he isn't joking, DJ-Tech's products are notoriously bad. Just do a search for DJ-Tech within the forum :eek:

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 10:46
by UncleVibes
Since 2009, Mixvibes OEM is officially working with 2 serious brands Pioneer & Ion DJ (a Numark group company).
There is no new contracts scheduled with DJ Tech in 2010 so far I know.
It would be a real mistake to do more than ending the actual deal. This is my opinion, shared by influent members of the team. :biggrin:

I suggest we help "as far as we can" the 3dex le & DVS le owners. But no more than "as far as we can" :D
We won't change their hardware...

Re: think we have bad tech support

PostPosted: 28 Dec 2009, 11:38
by Support@MixVibes
I was closed to be fired with a title like that !!! :eek:
Don't say things like that gentlemen... :lol: