Skip button needed on importing tracks please

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Skip button needed on importing tracks please

Postby DJ Vintage on 27 Oct 2014, 09:08

Hi,

I've had a similar problem with the iOS app, but yesterday ran into it trying to work on my new installation on my MacBook Pro.

Here's what's happening.

I installed 3.3.1. on my Mac. I cleaned up my full collection (about 40k tracks) as good as I could (added latest stuff, checked tags and such, ran everything through Platinum Notes and Mixed in Key, etx.).

Then I went into Cross. Since I want everything on an external HD (I always keep a synced copy with me when I play out), I made all the necessary settings (analysis files, samples, recording) and made a new collection (also on the external HD).

I then selected "files" and went to the "music" folder on my external HD. I dragged it to the collection icon and it started to scan files. This took a few minutes and when done it showed an "import files" window.

This ran for about 6-7 minutes and then got stuck on an Aerosmith track. I waited for 10+ minutes, but nothing happened. The HD led was flashing in a very steady tempo (usually an indication that it is trying to repeatedly read the same bit of information.
The cancel button did not work, or maybe I was just impatient (ONLY waited for 10 minutes for the cancel button to stop the import process). I could not close the program in a regular manner (nothing reacting to mouse or keyboard) and ended up force closing the program. To avoid awkward surprises I rebooted the MBP.

I ran a chkdsk on the HD, which came up empty. I then ran an MP3 repair tool and repeated the import process. Same result. I then tried another mp3 repair tool and repeated. Still the same result. I then moved the faulty track to another location. I started the import and it stopped at another Aerosmith track (I know, right ! :-)). I decided to move the remaining 3 Aerosmith tracks to the other location and ran the import once more. It now ran all the way to the end. Needless to say that everytime I had to start anew, I had to go through the whole reboot thing.

All in all this took me the better part of my afternoon and evening. I was not very happy. Luckily it was only a handful of tracks and they were all close together in the A-folder. I don't know what I would have done if there had been 10 more bad tracks distributed evenly over the collection and I would have had to start over from far longer in the import process.

Here's my question:
Can you please add a "skip" button next to the cancel button in the import files window. Running into a bad tracks doesn't mean I want to stop importing (cancel) but I do want to ignore the faulty file and move on (skip). And at the end I'd like to get a pop-up saying that import was succesful, but the following files were skipped (and then a list of skipped files with possibly the option of saving that list to a txt file so you can go do something about those tracks).

I understand you can't be held accountable for bad tracks in someone's collection, that is the collection owners problem. But the way the program deals with this is not very nice.

I don't need fancy detection systems that detect that a track is not importing properly and moves on either prompted or automatically (nice for the wish list, but not a necessity). A simple skip button is plenty, telling the program to forget importing the current track and move on.

Hope this is possible as faulty tracks are always a possibility in this day and age.

Greetinx,
Chuck
DJ Vintage
 
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Joined: 19 Jun 2013, 16:42
Location: Utrecht - The Netherlands


Re: Skip button needed on importing tracks please

Postby TinouCAS on 27 Oct 2014, 18:27

Hi,

Sorry to hear about those issues.
I understand the need for a "Skip" button but the way it's done, it's quite complicated: an import task can't be "killed" without inducing undefined behaviors and trying to guess where a problem may halt Cross in general is nearly impossible in this case.

That said, it should not happen in the first place. Corrupt tracks are normally seen as such and should be skipped automatically.

Can you share your faulty tracks by Dropbox or any other sharing service and send me a link by PM? I'd be curious to see what the problem is and will be happy to fix it :)
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Re: Skip button needed on importing tracks please

Postby TinouCAS on 29 Oct 2014, 12:30

Hi,

I received your tracks but couldn't reproduce the hang you describe, even in a similar setup (Cross 3.3.1 on OSX).

I'm guessing it could be an extended attribute on the file. Which could not have been kept through Dropbox.

Please run the following command in a terminal:
Code: Select all
xattr -l Aerosmith\ -\ Livin\ On\ The\ Edge.mp3


And post the output here, if any.
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