This isn't to strange, but it might be possible to work different.
First of all, please register your license key in your user profile. By this you have access to the latest versions (now 3.3.11).
The default option to sync controls is to move them to the position the Cross controls are in the software.
Some controllers can handle a MIDI command that asks for the current status of the controls and sends this back. If you had this in Traktor there is a fair chance the command exists.
Please provide the name and type of the controller. If you can find it please also provide the link to the documentation of the controller, especially the document that holds the table with MIDI commands.
This topic will be moved to the MIDI section after you registered (think you now don't have access to that forum). Likely FigDJ will try to help you out as in his spare time he becomes the MIDI monster.