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All Playlists do not load.

PostPosted: 03 Dec 2014, 16:33
by Calcam
I have Cross DJ Free on an iPad. Only part of the playlists load. Is there a solution?

The few playlists that do load appear to be random.

Re: All Playlists do not load.

PostPosted: 04 Dec 2014, 11:39
by Luziano
Hi,

Which version of the app do you use? When you leave the app (close) and relaunch it, are the displayed playlists the same?

Re: All Playlists do not load.

PostPosted: 04 Dec 2014, 18:52
by Calcam
I don't see anyplace where it shows the version on the iPad. It was downloaded less than 10 days ago. Updates are automatic. I upgraded it last night.

The playlists are the same each time. It does show the library reloading. I've also tried restarting from a cold start. The same playlists display.

I'm using Traktor DJ. The playlists all display. Of course they also display on iTunes.

it's an iPad 2

What else do you need to know?

Re: All Playlists do not load.

PostPosted: 05 Dec 2014, 11:23
by Luziano
Ok.

Do you use iTunes Match / do you have songs on iCloud (added to playlists) that are not physically on your iPad?

Re: All Playlists do not load.

PostPosted: 05 Dec 2014, 20:49
by Calcam
Everything is physically on the iPad. I don't use iTunes Match or ICloud.

I create the Playlists on iTunes and update iPad.

Re: All Playlists do not load.

PostPosted: 08 Dec 2014, 11:41
by Luziano
Ok. To check the version you can open the advanced settings window and scroll to the bottom. If you don't have version 2.0.5+, please update.

Otherwise we will investigate your problem.

Re: All Playlists do not load.

PostPosted: 08 Dec 2014, 15:05
by Calcam
The app store upgraded my copy to 2.0.5 on December 1.

Two things that may help. Someone in your operations wanted beta testers. I've done a lot of that over the years.

Second, I have my iTunes playlists organized into music types. These sub playlists are stored on iTunes as a one playlist with sub playlists of each music type.

From these music types I build other playlists for individual gigs. They are working playlists for each gig. This is all done on iTunes on the desktop computer. Then I update the iPad before doing a gig.

The few playlists that do load on Cross DJ are a mixture of the music types playlists and the gig playlists. There are only six playlists that load out of 23 playlists I have constructed.

I am presently using Traktor DJ for my gigs. When I show the playlists on Traktor, all the 23 playlists are displayed as one list. For what I do that is fine. I can get both into the music types playlists'

Re: All Playlists do not load.

PostPosted: 09 Dec 2014, 11:54
by Luziano
Ok Thank you for your feedback, will fix that.

Re: All Playlists do not load.

PostPosted: 15 Dec 2014, 00:39
by VNCofficial
Same problem here.
Both Cross DJ Free and Cros DJ do not load any track/playlist inside my iPhone 5s.
It all started after updating to the version 2.0.5.

Re: All Playlists do not load.

PostPosted: 15 Dec 2014, 11:39
by Luziano
An update is coming to fix that, waiting for Apple's approval.