Any difference between Cross DJ with value pack and Pro?

[Chirro]

Yesterday I downloaded Cross DJ for my iPad from Appstore. After playing for some time I was convinced and purchase the value pack.

Today I'm viewing some tutorials and see the wonderful Waveform view that I love, but when I look for it in my app I can't find it. I have read that this a feature only for the "Pro" version.

Is not "Pro" my app? The price is the same. Can I exchange mine with the pro one free of charge?

I've tried to contact with Mixvibes using the contact-support form but I always have the same message "An error occurred while sending your message. Please try again later."

Please, be serious and help me.

[Chirro]

Two days ago I bought Cross DJ iOS + value pack thinking it's the same as Cross DJ Pro, but it's not.

I have paid the same price that the Pro version, so I want the Pro features.

I'm trying to contact with Mixvibes using the contact support form (https://www.mixvibes.com/contact-support/) but always have this error:

"An error occurred while sending your message. Please try again later."

Three days and it's impossible.

Anybody knows other way?

[RoJeC]

I merged your topics as these are pretty related.. Keeps your info close together.

You can contact via support@mixvibes.com. This is the same as where the form should've been send to.

[Team@Mixvibes]

Hi Chirro,

We're experiencing issues with the support form, we're working on getting it up and working asap.

Sorry for the inconvenience. In the meantime you can send an email directly to support@mixvibes.com

Team @Mixvibes