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iTunes not connecting to CrossDJ 3.4.3

Posted:
18 Sep 2019, 18:15
by chuck_v
I have CrossDJ 3.4.3 and the latest version of iTunes on my Mac Book Air. Last month I used the setup for a gig and it worked. This month when I started CrossDJ to do setup for another gig it would not connect to my iTunes library which I keep on an external hard drive. The drive shows up and the iTunes folder appears but I can't load the iTunes library. Any ideas?
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
19 Sep 2019, 09:40
by RoJeC
Have you checked if in iTunes the setting for allowing access by third parties is still enabled?
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
19 Sep 2019, 17:27
by chuck_v
Yes. I checked the iTunes preferences and the box in Advanced is checked. CrossDJ recognizes my external drive with the iTunes library but won't load the library. I can see the files in Collections but if I try to load on I get a file not found error.
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
21 Sep 2019, 17:23
by chuck_v
I just tried connecting my old external drive and it connects just like it always did. iTunes is accessible. But the new drive does not connect.
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
21 Sep 2019, 21:19
by sfronti
Did you check the hard disc's letter?
Stelios, Greece
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
23 Sep 2019, 21:25
by chuck_v
Letter? I'm not familiar with that term.
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
24 Sep 2019, 10:12
by RoJeC
c,d,e disk letter/character
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
24 Sep 2019, 19:39
by chuck_v
I'm using a Mac Book Air. Our hard drives don't have a letter designation.
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
24 Sep 2019, 19:44
by chuck_v
The hard drive is accessible from iTunes, the computer sees it, and it shows up in CrossDJ. But all I get in CrossDJ is the name of the drive and one folder, Previous iTunes Libraries, but the folder won't open. The songs will show up if I click on Collections but the songs won't load.
Re: iTunes not connecting to CrossDJ 3.4.3

Posted:
25 Sep 2019, 08:01
by daviddawson
See, I have also faced the connection issue with my iTunes. I check the settings and make some changes. But it didn't work. Also I couldn't find some music. To resolve this issue I need to
Restore iPhone Without Updating. Please help.