Problem mapping MIDI Xonek2 & NI X1(solved)

[ketanlolayekar]

Hi there!!

Im having problems in doing a MIDI setup with my Xone k2 and X1.
Both my controllers are not reading.
The preset MIDI mappings are not helping too.
Both the controllers appear online but are not lit up and functional.
Some of the led buttons on the K2 light up when i maunally trigger a button on the laptop with the mouse..
is anyone else having this problem?

[daniel clark]

alittle bit more info as to your set up ,,ie os and software version
is this a new install or a problem that has arisen ,,if so info as to differences between when it was connected and running and now that its not ,,

[ketanlolayekar]

Hey daniel

Im on a 13" Mac book pro
El Capitain
Osx version 10.11.4
2.9ghz i7
8GB Ram

Cross
Software version 3.3.10 (64Bit)

This is a new install, just purchased the software a while back to DJ with videos
Both the x1 and xone k2 are working fine on traktor pro 2.

Please sort me out Just cant seem to figure it out

[daniel clark]

just for fun sake have you tried to run the 32 bit version of the software and is it the same outcome ,, eliminate the need for 64 bit drivers for hardware by trying this ,,
till someone with a little bit more info get to this posting ,

[ketanlolayekar]

How do i get the 32 bit? It directly installed the 64bit on its own .. just one dmg file

[daniel clark]

i use win ,,it installs both versions ,,mac is the same ,, not shure if you right click the shortcut icon ,,or look in folder system for both versions and run the 32 bit version

[RoJeC]

In the download section at the right you can upgrade to the latest version 3.3.11.

[ketanlolayekar]

Updated .. still not helping

[daniel clark]

Updated .. still not helping

Have you found the 32 bit version installed on your computer ,,

try to post screen shots of your MIDI tab in preferences ,, ,,try using upload attachment tab at bottom of posting page

[RoJeC]

Sometimes usb3 ports don't work for some controllers. You can use a usb2 hub in between.
Also first use 1 device so you can rule out device conflict. Then the other only before using both.
In all cases use 32bit until all works.

In the Preferences MIDI tab you should see the tab flash green when you hit, a control at the device.
Always restart Cross for any controller change to be applied. Wait till the controller has been recognised by the OS as Cross needs this info on startup