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Cross 3.3.11 (3.3.10) crashes

PostPosted: 19 Mar 2016, 20:42
by djdubc
the program works great while i use it then when i close it out on 32 and 64 bit….it crashes :reface:

macbook 4,1
2.4 ghz core 2 duo
2gb ram 160 hdd
10.7.5

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 22 Mar 2016, 10:29
by LaurentB_4_0
Hi Dubc

It seems you have the same issue than me :

http://forum.mixvibes.com/viewtopic.php?f=358&t=36243

I reduced crash occurence by ticking the RB exportation but it doesn't 100% solve the problem

By the way, do you also have "3.3.10" written in the heading of the crash report ?

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 22 Mar 2016, 18:27
by djdubc
yes!!! :eek: :eek: :eek: :eek: :redface: :redface: :redface: and i downloaded 3.3.11 and it says 3.3.10 i know I'm not the only one getting this issue……...

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 22 Mar 2016, 18:42
by RoJeC
This might involve the update process as a problem.

I would suggest you do a complete uninstall, after making a backup of your collection (and MIDI files if you have your own).

I'm not a MAC user, so don't know how to do 'full clean' after uninstall.. But there may be such tool (or OSX uninstalls just more rigid than Win :mrgreen: ).

After this do the install (and set your preferences).

I know for sure people have send in MAC crash reports stating 3.3.11..

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 22 Mar 2016, 21:43
by djdubc
I've done that like 10 times brother and it still says 3.3.10…even with the application installer plus I'm also an avid windows 7 Ultimate user lol :mrgreen: i went to mac cause i haven't dealt with mac since i was in 6th grade and it was a free macbook so i wasn't complaining :lol:

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 22 Mar 2016, 22:19
by RoJeC
well that explains... you did it .10 times only
Should be .11 :mrgreen:

not sure if there is something like ccleaner for MAC and if so if would help cleaning little more.
And just to be sure you uninstalled all 3.x versions one by one? It would make sense that the 3.3.11 uninstall cannot remove older version data...

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 22 Mar 2016, 22:53
by djdubc
it happened again just now…i just made some fire and i guess mix vibes was like oh well damn we couldn't stop it lmao and that was the first thing i did was download cleaner for mac and its in my downloads folder right now but that didn't do the trick either… cc cleaner is the ish for windows but not so much for mac…... :cool: but i kinda figured that was the case with the data not being erased :cry: we need a new update for mix vibes i hope its gonna be 4.0.1.2.2.1.3.2 lmaoooo :D :mrgreen: :mrgreen: :mrgreen:

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 23 Mar 2016, 00:04
by LaurentB_4_0
I wonder if Appcleaner could help...

https://freemacsoft.net/appcleaner/

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 23 Mar 2016, 00:35
by djdubc
hmmm im gonna try this now sir! :D

Re: Cross 3.3.11 (3.3.10) crashes

PostPosted: 23 Mar 2016, 00:38
by djdubc
i totally forgot i installed a new hdd and a fresh install of os x lion and i still get the issue but i will try one more gain :eek: