how do i pre cue with wego2 on PC

Im not a happy man! I have just purchased the PC version of your software. I cant seem to pre cue?? Could you please help or am i having to get refunded. Ad ur sofware is not working as it should.
Its PC version being used with Pioneer wego2 contro
ller
nemo.tone@btinternet.com
Its PC version being used with Pioneer wego2 contro
ller
nemo.tone@btinternet.com