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how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 02:51
by Anthony James Fallows
Im not a happy man! I have just purchased the PC version of your software. I cant seem to pre cue?? Could you please help or am i having to get refunded. Ad ur sofware is not working as it should.

Its PC version being used with Pioneer wego2 contro
ller

nemo.tone@btinternet.com

Re: how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 02:56
by daniel clark
:idea: welcome to mixvibes ,, shouldnt be major issues with getting the hardware to work with Cross DJ ,, first chance you get regerster the software licence key in the fourm ,,user control panel/profile/serial #
then give info as to your set up ,,computer specs,os ,Cross version and sound card set up ,, screen shots should help with giving info as to your sound card config ,, ,,need a little bit more info than its not working ,, glad to help but need info :cool:

Re: how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 04:48
by Anthony James Fallows
Any joy on resolving this? Im having same isue pre cueing with wego2. I feel like i have been ripped off! Will be taking it further if ghey don't reply!

Re: how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 05:03
by Anthony James Fallows
Ok, i have now registered my software.

There must be a solution! Ur android app is fantastic but the PC vertion is disappointing for me if the pre cue cant be sorted.

Re: how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 09:03
by haga46
Like Daniel has already said, screen shots of you soundsettings wil help to figure things out. So if you don't provide it woud be guessing ;)

Re: how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 10:36
by Anthony James Fallows
Ok, i have now registered my software.

There must be a solution! Ur android app is fantastic but the PC vertion is disappointing for me if the pre cue cant be sorted.

Re: how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 13:30
by RoJeC
It's all in the manual. And if you want assistance it might be helpful to reply to questions instead of blaming the software.

Most common is that the audio mode has to be set to Dual Stereo.

Providing screen captures often helps to get it sorted. Also please briefly describe what you expect to happen with the control settings as captured.

Re: how do i pre cue with wego2 on PC

PostPosted: 08 Nov 2015, 14:42
by Jim B
First of all have you downloaded and installed the latest Pioneer Asio driver for the controller.

Re: how do i pre cue with wego2 on PC

PostPosted: 09 Nov 2015, 18:22
by Anthony James Fallows
Hi all,
I have windows 8.1
Pioneer wego2
Cross DJ

what screenshots would you need to see?

Also, sorry if I sounded a bit "off" I was very tired!

I am thankful for the help im going to be given :)

Re: how do i pre cue with wego2 on PC

PostPosted: 09 Nov 2015, 20:10
by RoJeC
Please reply to the questions and regarding the captures:

1. Preferences > Audio tab

2. Overall screen of Cross